Summary
Overview
Work History
Education
Skills
Timeline
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Jalie Lloyd

Herriman,UT

Summary

Dynamic leader with proven expertise in team leadership and training, developed at Wing Stop and LunchboxWax. Excelled in customer service and strategic planning, significantly enhancing client satisfaction and operational efficiency. Skilled in inventory control and sales techniques, driving business growth and financial success.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

Wing Stop
- Current
  • Duties include but are not limited to managing a diverse group of at least 12 people
  • I am in charge of the hiring and firing process of employees
  • I have the responsibility of training all new hires
  • I also take care of the schedule, ensuring that I have all hours covered while maintaining labor guidelines and costs
  • I utilize my customer service skills to diffuse upset guests

Waxologist

LunchboxWax
01.2019 - 01.2020
  • I worked as a master medical aesthetician
  • I managed my own clients and inventory
  • I took incoming calls on a multiline phone system and scheduled clients
  • I took care of the needs of all clients in almost all aspects of aesthetics
  • I utilized my business management knowledge and was top sales associate
  • Maintaining a clean and sanitary environment was a must
  • I was responsible for sterilizing my own equipment

Sportsman Warehouse
01.2018 - 01.2019
  • Assessed customer needs and responded to questions
  • Cleaned and straightened work area
  • Issued receipts for purchases and gifts
  • Worked with customer service to resolve issues
  • I provided professional and courteous service at all times

Army Navy Supply
01.2016 - 01.2018
  • Retrieved alternate items and sizes on request
  • Listened to customer needs and preferences to provide accurate advice
  • Completed purchases with cash, credit and debit payment methods
  • Increased purchase totals by recommending additional items
  • Reviewed purchases for fraudulent activities
  • Answered incoming telephone calls with professional and knowledgeable responses

Scrub-A-Pupp Dog Grooming
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Made copies, sent faxes and handled all incoming and outgoing correspondence
  • Achieved detailed grooming including eye care, bathing, and dental care and applying bows and bandanas
  • Adhered to high standards of safety, cleanliness and professionalism

Education

Master Medical Esthetics Program -

Cameo College of Essential Beauty
01.2017

Dental Assistant -

Dental Assistant School of Utah
01.2015

Skills

  • Customer service
  • Money handling
  • Sales
  • Communication
  • Medical records
  • Marketing Skills
  • Waxing
  • Permanent makeup applications
  • Microdermabrasion
  • Chemical peels
  • Facials
  • Laser Treatment Procedures
  • LED light therapy
  • Professional Eyelash Extension Services
  • Nail care
  • Strategic planning skill
  • Training and development background
  • Team leadership expertise
  • Business operations background
  • Financial leadership expertise
  • Google drive
  • Inventory control
  • Budgeting and cost control
  • Promotions implementation
  • Sales techniques
  • Staff management
  • Food safety and sanitation

Timeline

Waxologist

LunchboxWax
01.2019 - 01.2020

Sportsman Warehouse
01.2018 - 01.2019

Army Navy Supply
01.2016 - 01.2018

Assistant General Manager

Wing Stop
- Current

Scrub-A-Pupp Dog Grooming

Master Medical Esthetics Program -

Cameo College of Essential Beauty

Dental Assistant -

Dental Assistant School of Utah

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Jalie Lloyd