Jalil Toury
Santa Monica,USA
Summary
Dedicated and dependable professional with more than 20 years of experience in customer service, retail operations, hospitality, maintenance, and team leadership. Recognized for exceptional attention to detail, strong communication skills, and the ability to perform effectively in fast-paced environments. Fluent in Arabic, French, and Spanish, with a proven record of delivering outstanding customer service, maintaining workplace safety, and supporting efficient business operations.
Overview
25
25
years of professional experience
Work History
Cashier
World Oil – Harasta Group Inc.
Santa Monica, CA
07.2019 - 03.2026
- Processed customer transactions accurately and efficiently while maintaining balanced cash drawers at the end of each shift.
- Prepared daily shift reports and maintained accurate financial records.
- Maintained a clean, organized, and welcoming environment for customers and staff.
- Stocked merchandise and monitored inventory levels to ensure product availability.
- Assisted with inventory control and loss prevention measures to minimize theft and shrinkage.
- Monitored fuel pump activity to promote customer safety and prevent incidents.
- Coordinated with fuel delivery personnel and ensured compliance with state and local regulations during petroleum deliveries.
- Verified customer identification for tobacco sales in accordance with federal and state laws.
Crystal Technician / Chandelier Specialist
The Chandelier Shiner
Multiple Locations
05.2016 - 04.2019
- Specialized in the cleaning, restoration, and maintenance of luxury crystal chandeliers and decorative lighting.
- Served high-profile residential and commercial clients with professionalism and discretion.
- Performed detailed cleaning and preservation of upscale lighting fixtures and artwork.
- Ensured customer satisfaction through exceptional workmanship and attention to detail.
- Safely transported, assembled, and managed equipment without disrupting client properties.
- Consistently demonstrated reliability, punctuality, and a strong commitment to quality service.
Waiter
Venice Bistro
Venice, CA
08.2008 - 05.2016
- Delivered exceptional customer service in a high-volume restaurant environment.
- Assisted international guests by providing translation services in Arabic, French, Spanish, and English.
- Supported daily restaurant operations to ensure efficient service and guest satisfaction.
- Assisted with inventory management and operational tasks.
- Resolved customer concerns professionally and maintained positive guest relationships.
- Supported management with special events and entertainment coordination.
Heavy Equipment Maintenance & Repair Technician
FTR International Inc.
Anaheim, CA
03.2004 - 08.2008
- Performed maintenance, troubleshooting, and repair of construction vehicles and heavy equipment.
- Diagnosed and serviced hydraulic systems and diesel engines.
- Maintained equipment reliability and operational safety.
- Followed OSHA regulations and company safety standards to ensure a safe work environment.
Valet Manager
California Parking Services (House of Blues Hollywood)
West Hollywood, CA
08.2001 - 03.2004
- Managed valet operations in a fast-paced entertainment venue.
- Trained and supervised new employees on operational procedures and customer service standards.
- Demonstrated expert vehicle handling skills for automobiles and motorcycles.
- Ensured vehicles were parked safely and returned promptly to customers.
- Developed strong relationships with repeat customers, VIP guests, and celebrity clientele.
- Maintained high levels of customer satisfaction through professional and courteous service.
Education
High School Diploma -
Moulay Idriss High School
Casablanca, MoroccoSkills
- Customer Service & Client Relations
- Cash Handling & Point-of-Sale Operations
- Inventory Management & Loss Prevention
- Team Leadership & Conflict Resolution
- Workplace Safety & Compliance
- Time Management & Organization
- Hospitality Operations
- Equipment Maintenance
- Fluent in Arabic, French, Spanish, and English
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
World Oil – Harasta Group Inc.
07.2019 - 03.2026
Crystal Technician / Chandelier Specialist
The Chandelier Shiner
05.2016 - 04.2019
Waiter
Venice Bistro
08.2008 - 05.2016
Heavy Equipment Maintenance & Repair Technician
FTR International Inc.
03.2004 - 08.2008
Valet Manager
California Parking Services (House of Blues Hollywood)
08.2001 - 03.2004
High School Diploma -
Moulay Idriss High School