Jalisa Kinds
Boston,MA
Summary
Versatile administrative professional with 7+ years supporting legal, biotech, healthcare, and financial services teams in fast-paced, client-facing settings. Known for streamlining operations and strengthening compliance—delivered 95% same-day resolution on
internal inquiries and reduced expense-report errors by 25%. Strengths include high-volume document/docket management, procurement and AP workflows, executive calendaring and travel, on-boarding, facilities coordination, and event logistics.
Overview
9
9
years of professional experience
Work History
Travel & Executive Support Manager
Marine Systems Corporation- Contract
09.2025 - Current
- Manage travel coordination for executives, ensuring seamless logistics and adherence to budgetary constraints.
- Handle high-volume phone and email communications, maintaining professional interactions with clients and employees in other office locations.
- Oversee visitor check-in processes, enhancing security and client experience by streamlining entry protocols.
- Execute office supply procurement and inventory management, optimizing resource allocation for operational efficiency.
Guest Services Assistant
Kirkland & Ellis LLP - Contract
08.2024 - Current
- Process over 150 legal documents weekly for compliance using Adobe Acrobat and firm templates.
- Operate high-volume print/scan/copy machines (Canon, Ricoh), using specialized tools like VeloBind and GBC binders.
- Coordinate office supply orders, inventory audits, and facilities requests via ServiceNow and internal tracking tools.
- Assist IT and HR with new hire onboarding: setup of workstations, badge access, and welcome materials.
- Facilitate interdepartmental office moves, ensuring minimal disruption and compliance with facilities protocol.
Front Desk Receptionist
InterContinental Hotel - SPA InterContinental
02.2024 - 08.2024
- Scheduled and managed 20-30 daily spa appointments using Book4Time software.
- Oversaw membership renewals, gift card transactions, and service payments through Opera PMS.
- Delivered five-star guest service in a luxury hospitality environment, enhancing repeat bookings.
- Maintained front desk cleanliness and implemented COVID-safe protocols for guest interaction.
R&D Administrative Assistant
Philips North America - Connected Care Division
05.2022 - 02.2023
- Provided operational support to VP, lab managers, and a team of 50+ engineers and researchers.
- Processed 20-30 purchase requisitions weekly through Ariba; reconciled corporate card charges via Concur.
- Managed onboarding/offboarding of staff: asset tracking, IT setup, security clearance, and workspace prep.
- Organized company-wide town halls, lab tours, and quarterly team-building events.
- Played a key role in the Employee Engagement Committee, improving hybrid engagement activities.
Administrative Assistant - Biotech & IP Group
Nelson Mullins Riley & Scarborough LLP
01.2020 - 04.2022
- Managed docketing support and correspondence for 10+ attorneys in the Intellectual Property practice.
- Handled 300+ legal and client emails per week; ensured proper electronic filing and client communication.
- Processed 50+ vendor invoices daily using Chrome River and worked directly with Finance for reconciliations.
- Coordinated marketing budgets and law firm events with vendors and internal teams.
- Implemented a tracking system for internal conflict resolution inquiries, achieving 95% same-day resolution.
Executive Assistant
Mass STEM Hub / One8 Foundation
10.2019 - 12.2019
- Supported 5-person executive team with calendar management, travel arrangements, and board prep.
- Conducted research and developed PowerPoint decks for donor meetings and strategic planning.
- Managed supply inventory and worked with Office Depot, Amazon Business, and Staples for orders.
- Created and maintained digital filing system to organize executive materials.
Administrative Assistant - Investment Division
John Hancock Investments
07.2018 - 09.2019
- Provided administrative support to a team of 40, including Directors and Portfolio Managers.
- Tracked team expenses, processed reimbursements via Concur, and trained new hires on reporting systems.
- Managed logistics for quarterly off-sites and monthly investment meetings; booked travel through Egencia.
- Led the rollout of a digital expense reporting system, reducing errors and improving audit trail integrity by 25%.
- Drafted internal communications and created SharePoint pages for departmental updates.
Administrative Coordinator
Boston Public Health Commission - Welcome Family Program
07.2017 - 07.2018
- Supported a team of five public health nurses in patient outreach and scheduling.
- Automated patient communication templates and improved case tracking across Excel and internal MIS platforms.
- Processed medical purchase orders and assisted with grant reporting using Massachusetts DPH portal.
- Maintained compliance by uploading and auditing weekly program data into state-run health systems.
Education
Bachelor of Science - Business Administration & Management, Business Analytics
Suffolk University
Boston, MASkills
- Calendar and travel management
- Legal administration and docketing
- Document management and compliance
- Meeting and event coordination
- Purchase order processing
- Budgeting and invoice reconciliation
- Salesforce proficiency
- Microsoft Office 365 expertise
- Adobe Acrobat Pro skills
- Expense management systems
- Workday knowledge
- ServiceNow application knowledge
Languages
Spanish
Limited Working
Timeline
Travel & Executive Support Manager
Marine Systems Corporation- Contract
09.2025 - Current
Guest Services Assistant
Kirkland & Ellis LLP - Contract
08.2024 - Current
Front Desk Receptionist
InterContinental Hotel - SPA InterContinental
02.2024 - 08.2024
R&D Administrative Assistant
Philips North America - Connected Care Division
05.2022 - 02.2023
Administrative Assistant - Biotech & IP Group
Nelson Mullins Riley & Scarborough LLP
01.2020 - 04.2022
Executive Assistant
Mass STEM Hub / One8 Foundation
10.2019 - 12.2019
Administrative Assistant - Investment Division
John Hancock Investments
07.2018 - 09.2019
Administrative Coordinator
Boston Public Health Commission - Welcome Family Program
07.2017 - 07.2018
Bachelor of Science - Business Administration & Management, Business Analytics
Suffolk University