Jaliyah Broomfield
San Francisco,CA
Summary
Public service professional with demonstrated experience in administrative support and customer service. Skilled in handling various clerical tasks, managing records, and providing assistance to public. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, effective communication, and problem-solving abilities.
Fantastic at using Software for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues.
Overview
5
5
years of professional experience
Work History
Public Service Clerk
Human Service Agency
03.2024 - 03.2025
- Main Clerk.
- City & county of San Francisco
- Processed applications and documentation for various public assistance programs.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Performed routine data entry or document management.
Traffic Controller
SFUSD School Crossing Guard
09.2023 - 01.2024
- Successfully / guided all children
- Safely crossed kids ages 1st - 8th grade.
- Directed pedestrian traffic to ensure safe crossings at designated school zones.
- Monitored student behavior and provided guidance for safety compliance during peak traffic times.
Daycare Assistant
Wiggins Daycare
04.2022 - 10.2022
- Managed crafts and other hands-on activities to engage kids and promote development.
- Enforced rules to teach good manners and maintain safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Attended to lunch periods to help children open food packages and monitor activities
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Pre-Apprentice
Phillip Randolph Institute
06.2022 - 08.2022
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
- Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Patrol Officer
Securitas security services, OBSERVE
02.2020 - 01.2021
- Monitored and investigated suspicions persons and situations and unusual activities.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Analyzed and evaluated information to determine appropriate course of criminal prosecution.
- Security guard
Education
Sociology
City College of San Francisco
San Francisco, CAHS Diploma - undefined
Olympic High School
Concord, CA01.2020
Skills
- Maintenance & repair
- Conflict resolution
- Training & development
- Customer service
- Flexible schedule
- Planning & organizing
- Teambuilding
- Problem resolution
- Critical thinking
- Telephone skills
- Strong organization
- Scheduling and planning
- Document preparation
- Professionalism and etiquette
Timeline
Public Service Clerk
Human Service Agency
03.2024 - 03.2025
Traffic Controller
SFUSD School Crossing Guard
09.2023 - 01.2024
Pre-Apprentice
Phillip Randolph Institute
06.2022 - 08.2022
Daycare Assistant
Wiggins Daycare
04.2022 - 10.2022
Patrol Officer
Securitas security services, OBSERVE
02.2020 - 01.2021
HS Diploma - undefined
Olympic High School
Sociology
City College of San Francisco