Jaliyah Figueroa
Aiken,SC
Summary
Proven track record in customer service excellence and cash handling, demonstrated at Zaxby’s and other retail positions. Enhanced customer satisfaction through effective communication and empathy, while maintaining high accuracy in financial transactions. Skilled in time management and reliability, consistently meeting business needs with flexibility. Achieved notable improvements in customer return rates and operational efficiency. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Cashier
Zaxby’s
Aiken, SC
01.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Target
Dallas, TX
02.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Dollar General Market
Dallas, TX
08.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Dunkin' Donuts
Dallas, TX
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School -
Silver Bluff High School
Aiken, SCAssociate Degree - Biology
Aiken Technical College
Graniteville, SCSkills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Time management skills
Timeline
Cashier
Zaxby’s
01.2024 - 09.2024
Sales Associate
Target
02.2023 - 12.2023
Sales Associate
Dollar General Market
08.2022 - 12.2022
Cashier
Dunkin' Donuts
02.2022 - 07.2022
High School -
Silver Bluff High School
Associate Degree - Biology
Aiken Technical College