Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JALIYAH FRANKLIN

Orlando,FL

Summary

Highly motivated and committed individual with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Medical Assistant

Orlando Health
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Ocala Lung And Critical Care
11.2022 - 08.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Phlebotomist

Grifols -Biomat USA Plasma Center
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Monitored patients for reactions and verified sample quality.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Cashier

Love’s Travel Stop
07.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked with floor team and managers to meet wide range of customer needs.

Cashier

Harvey’s Supermarket
06.2018 - 12.2021
  • Phone 352-362-2421/ Email: jaliyahkf@gmail.com
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Science -

Valencia College
Orlando, FL
12-2026

High School Diploma -

Vanguard High School
06.2020

Skills

  • Medical Procedures Understanding
  • Lab Equipment Operation
  • Conflict Resolution Ability
  • Medical Records Management
  • First Aid
  • Bookkeeping Support
  • Patient Management
  • Medications Familiarity
  • Phlebotomy
  • EMR Systems
  • Direct Patient Care
  • Customer Service
  • Customer service

Certification

  • CCMA - NHA Certified Medical Assistant
  • CPT - NPCE Certified Phlebotomy Technician
  • BLS- AHA Certified

Timeline

Medical Assistant

Orlando Health
08.2023 - Current

Medical Assistant

Ocala Lung And Critical Care
11.2022 - 08.2023

Cashier

Love’s Travel Stop
07.2021 - 03.2022

Cashier

Harvey’s Supermarket
06.2018 - 12.2021

High School Diploma -

Vanguard High School

Phlebotomist

Grifols -Biomat USA Plasma Center

Associate of Science -

Valencia College

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