Jaliyah Joseph
Brooklyn
Summary
Dedicated customer service professional with a strong understanding of service delivery and a proven ability to multitask. Committed to building and maintaining professional relationships to drive business profitability and achieve exceptional results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Payomatic
07.2023 - Current
- Process, verify, and balance financial transactions, ensuring accuracy and compliance
- Manage order packing, maintaining high standards for efficiency and customer satisfaction
- Complete data entry for all transactions, ensuring up-to-date and precise records
- Meet deadlines consistently, enhancing operational efficiency and product quality
Cafe Cashier
New York Presbyterian
04.2023 - 08.2023
- Greeted and assisted customers, enhancing their dining experience and ensuring satisfaction
- Provided accurate information on policies and prices, improving customer service efficiency
- Issued receipts and refunds, maintaining transaction accuracy and customer trust
- Operated cash register and made change, demonstrating proficiency in cash handling
- Contributed to a smooth operation, supporting team goals and customer satisfaction
Produce Clerk
Stop and Shop Supermarket
06.2022 - 05.2023
- Maintained store cleanliness and safety, enhancing customer satisfaction and loyalty
- Ordered and stocked produce, ensuring fresh and appealing displays
- Cut and prepared fruits and vegetables, improving product availability and quality
- Collaborated with team to optimize inventory management, reducing waste and costs
Education
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Cambria Heights Academy
Queens, NY06.2022
Skills
- Communication skills (Experienced)
- Customer service (Experienced)
- Time management (Skillful)
Timeline
Customer Service Representative
Payomatic
07.2023 - Current
Cafe Cashier
New York Presbyterian
04.2023 - 08.2023
Produce Clerk
Stop and Shop Supermarket
06.2022 - 05.2023
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Cambria Heights Academy
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