Jalyn Donaldson
Carrollton ,TX
Summary
Dynamic guest services professional with expertise in luxury hospitality, honed at Worldsprings. Proven ability to enhance guest satisfaction through effective communication and first aid skills. Recognized for maintaining a safe environment and delivering exceptional customer service, ensuring memorable experiences for all visitors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Services
Worldsprings
The Colony, TX
08.2024 - Current
- Addressed guest inquiries to enhance overall satisfaction with available services and amenities.
- Facilitated seamless check-in and check-out experiences to enhance guest satisfaction.
- Ensured a tidy and well-organized guest services area to enhance visitor experience.
- Facilitated guided tours to enhance visitor understanding of systems and procedures.
Lifeguard
Rosemeade Rainforest Aquatic Center
Carrollton, TX
05.2022 - 09.2024
- Seasonal Job
- Enforced facility rules and regulations for a safe environment.
- Responded swiftly to emergencies and provided first aid as needed.
- Conducted regular safety checks on equipment and facilities.
- Assisted in training new lifeguards on safety protocols.
- Maintained cleanliness of pool area and surrounding facilities.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area
Cashier
Walmart
The Colony, TX
09.2022 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns to enhance satisfaction.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Handled cash and credit transactions accurately while minimizing errors.
Education
Associate of Science - Radiography
South College
Dallas, TXHigh School Diploma -
Hebron High School
Carrollton, TX05.2025
Skills
Guest services assistance
Guest services oversight
Luxury guest services expertise
Guest services expertise
First Aid
CPR
Customer service
Hospitality
Rescue
Certification
CPR and First Aid
Timeline
Guest Services
Worldsprings
08.2024 - Current
Cashier
Walmart
09.2022 - 04.2024
Lifeguard
Rosemeade Rainforest Aquatic Center
05.2022 - 09.2024
Associate of Science - Radiography
South College
High School Diploma -
Hebron High School