Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Pita Jungle
02.2023 - 05.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
General Staff Member
Dunkin' Donuts & Baskin Robbins
02.2021 - 09.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Established positive relationships with customers and other staff members.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
General Staff Member
Panda Express
02.2021 - 05.2021
Provided guidance and support to junior staff members in achieving performance goals.
Developed and improved time management and organizational skills to maximise personal productivity.
Supported colleagues with skill development and career development opportunities.