Jalyn Rivera
Summary
Recent graduate with a Bachelor's in Criminal Justice and minor in Computer Information Sciences seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Ardana Food and Drink
02.2023 - Current
- Providing exceptional customer service, ensuring guest satisfaction
- Collaborate with team members to optimize service flow
- Training incoming servers
- Adhering to food safety standards.
Events Coordinator/Maitre D'
The Felt Factory
05.2021 - Current
- Orchestrating seamless events and ensuring exceptional guest experiences
- Skilled in event planning, coordination, and execution, with a strong focus on customer service and attention to detail
- Proficient in communicating effectively with clients and vendors, and resolving issues efficiently to ensure the success of each event.
Intern
Montgomery County Detective Bureau
05.2023 - 08.2023
- Supported detectives in the Forensics Unit by assisting with daily operation and maintaining meticulous records
- Played a key role in managing the daily log for a pioneering DNA RapidHits Pilot Program, ensuring accuracy and efficiency in data tracking
- Gained hands-on experience in forensic procedures and protocols, contributing to the successful execution of investigative tasks.
Head Waitress
The Felt Factory
05.2018 - 05.2021
- Strong multitasking abilities and excellent communication skills
- Committed to providing friendly and professional service to guests
- Managing a group of 5-10 waitstaff.
Education
Bachelor's Of Science - Criminal Justice, Honors Program
Gwynedd Mercy University
05.2024
High School Diploma -
Franklin Towne Charter High School
06.2020
Skills
- Data Management
- Memory retention
- Forensic Procedures
- Multitasking
- Training and Supervision
- Strong Work Ethic
- Exceptional customer service
- Fast Learner
- Problem-Solving
Timeline
Intern
Montgomery County Detective Bureau
05.2023 - 08.2023
Server
Ardana Food and Drink
02.2023 - Current
Events Coordinator/Maitre D'
The Felt Factory
05.2021 - Current
Head Waitress
The Felt Factory
05.2018 - 05.2021
Bachelor's Of Science - Criminal Justice, Honors Program
Gwynedd Mercy University
High School Diploma -
Franklin Towne Charter High School
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