Summary
Overview
Work History
Education
Skills
Timeline
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Jalynn Griffin

Matthews,NC

Summary

I am passionate about developing my skills and bringing my best self to any workplace. I strive to be not only be a team member but also a leader, consistently taking initiative, leading by example, and helping my team achieve collective goals.

Overview

2
2
years of professional experience

Work History

SALES AND RETENTION SPECIALIST

Spectrum Charter, Call center
04.2024 - Current
  • Retain customers by demonstrating the value and benefits of services.
  • Achieve sales targets through effective communication and customer relationship management.
  • Address customer concerns and provide solutions that enhance customer satisfaction and retention.
  • Continuously promote company offerings to increase service utilization.

SHIFT LEADER

Cvs
05.2023 - 04.2024
  • Supervise and support store team members during shifts to ensure smooth daily operations, including customer service, inventory management, and merchandising.
  • Resolve customer issues promptly and professionally, while maintaining store policies and ensuring compliance with safety and operational procedures.

Education

Associate of Arts - Cognitive Psychology

Central Piedmont Community College
Charlotte, NC
06-2028

Skills

  • Written and verbal communication skills
  • Multitasking and prioritizing
  • Professionalism
  • Attention to detail
  • Teamwork
  • Customer service
  • Organizational skills
  • Familiarity with Microsoft Office
  • Dependability
  • Problem-Solving Skills

Timeline

SALES AND RETENTION SPECIALIST

Spectrum Charter, Call center
04.2024 - Current

SHIFT LEADER

Cvs
05.2023 - 04.2024

Associate of Arts - Cognitive Psychology

Central Piedmont Community College

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Jalynn Griffin