Zoie Grace
Indianapolis,IN
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Sales Associate
Palm Beach Tan
Plainfield, IN
01.2024 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Trained sales associates in customer service, product knowledge, sales techniques, and store policies.
Team Associate
Walmart
Camby, IN
06.2023 - 01.2024
- Resolved customer issues promptly in a professional manner.
- Maintained a clean and organized work area throughout shift.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Collaborated with other departments to ensure smooth operations throughout the organization.
- Maintained inventory records and tracked deliveries.
Student Custodian
Decatur Central Schools
Indianapolis, IN
08.2021 - 04.2023
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Swept and mopped floors in classrooms, restrooms, offices, hallways and other areas.
- Dusted furniture and fixtures in classrooms, restrooms, offices, hallways and other areas.
- Moved equipment and furniture to thoroughly clean space.
Education
High School Diploma -
Decatur Central High School
Indianapolis, IN05-2023
Skills
- Payment Processing
- Sales Development
- Inventory Control
- Cash Handling Accuracy
- Written and oral communication skills
- Listening Skills
- Goal-Oriented
- Flexible Schedule
- Teamwork and Collaboration
- Exceptional customer service
- Microsoft Outlook
- Multitasking
Timeline
Sales Associate
Palm Beach Tan
01.2024 - Current
Team Associate
Walmart
06.2023 - 01.2024
Student Custodian
Decatur Central Schools
08.2021 - 04.2023
High School Diploma -
Decatur Central High School
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