Jama Moore

Great customer service professional with experience at Serco-NA, Inc. and Ernie’s Drug. Proven ability in problem resolution and active listening, enhancing pharmacy workflow and ensuring accurate medication dispensing. Skilled in data entry and critical thinking, consistently delivering exceptional service and support to customers, healthcare providers as well as federal employees.

I received multiple certificates through Serco-Na as in Certificate of Appreciation a multiple compliments throughout the years with the company.

I also volunteered at Clintwood Elementary School after ending my employment with Serco and obtained the title of Vice President of the Parent Teacher Organization.

Duties were to organize and plan activities for the school through out the year and being involved and overseeing the operation.

Meanwhile, I was creating multiple merchandise to use with the PTO which begin creating and selling items as tee shirts, decals, mugs while being a full support at home.