Jamaal D. Alston
Take2 Consulting
Waldorf,MD
1
Certification
20
years of professional experience
Industrious and forward-thinking Senior Business Management Analyst with 20 years of experience in various environments. Keen understanding of strategic planning, and leading operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional support.
Work History
Senior Executive Assistant
4 Months- Provide executive-level administrative and operational support to senior leadership, ensuring the efficient execution of daily front office operations and mission priorities.
- Manage complex executive calendars, resolve scheduling conflicts, and coordinate high-level meetings, conferences, and leadership engagements with internal and external stakeholders.
- Prepare executive briefing books, read-ahead materials, agendas, meeting minutes, and action-item trackers to support leadership decision-making and follow-up.
- Draft, edit, and coordinate executive correspondence, memoranda, reports, briefing materials, and other official communications for senior leader review and signature.
- Coordinate domestic travel for senior executives by preparing travel authorizations, managing itineraries, arranging transportation, and reconciling travel vouchers in accordance with federal regulations.
- Track executive taskings, monitor suspense dates, and ensure timely completion of assignments across multiple offices while maintaining accountability for deliverables.
- Coordinate visitor access, security clearances, escort requirements, and executive protocol for senior officials, distinguished visitors, and external partners within secure government facilities.
- Serve as the primary liaison between senior leadership, headquarters staff, military organizations, and external stakeholders to facilitate communication, resolve issues, and support executive initiatives.
- Develop and maintain administrative procedures, standard operating procedures (SOPs), and continuity documentation to improve office efficiency and ensure continuity of operations.
- Coordinate cross-functional administrative activities and provide strategic support that enables senior leadership to accomplish organizational goals and mission objectives.
- Exercise sound judgment, professionalism, and discretion while managing sensitive information, executive communications, and competing leadership priorities in a fast-paced, high-visibility environment.
Senior Executive Assistant
1 Month- Managed executive correspondence, taskers, and FOIA requests through CATMS, Executive Secretariat, and email, ensuring timely routing and response.
- Maintained office records management, official files, and the DASD intranet site in compliance with DoD policies.
- Coordinated employee in-processing and out-processing, maintained personnel records, and assisted with time and attendance and personnel actions.
- Processed security clearances, CAC requests, building access, system access, Visit Authorization Requests (VARs), and Foreign Visit Requests (FVRs).
- Managed office resources by coordinating IT equipment, telecommunications, office supplies, accountable property, parking, and facility services.
- Coordinated visitor access, parking, transportation, and escort requirements for senior leaders and official visitors.
- Managed executive calendars, scheduled meetings, prepared daybooks, coordinated calendar synchronization, and maintained continuity documents.
- Coordinated official travel by preparing DTS authorizations and vouchers, APACS requests, passports, visas, and foreign travel clearances.
- Served as the primary administrative liaison with Executive Secretariat, senior leadership, and internal and external stakeholders.
Senior Business Management Analyst
1 Year 5 Months- Managed the calendars for the Director, Chief Data and Artificial Intelligence Officer (SES), and Deputy Director (GG-15) on NIPR, including adding or removing meetings, resolving scheduling conflicts, and coordinating meeting requests.
- Oversaw all DOS tasking systems (TMT and SMART) to ensure accurate assignment and timely submission of responses to all DOS stakeholders.
- Produced, assessed, monitored, prioritized, validated, and closed all Center for Analytics (CfA) organizational tasks.
- Led, coordinated, and delegated components of agency-level or Directorate-level tasks for M/Strategy and Solutions, including ALDACs, cables, staff packages, and memoranda.
- Established priorities based on subject-matter sensitivity, suspense dates, and other critical factors.
- Reviewed and edited all correspondence, memoranda, ALDACs, cables, taskers, briefings, talking points, and staff packages for formatting accuracy and grammatical correctness.
- Compiled, edited, and submitted the Weekly Activity Report (WAR) for CfA.
- Served as the lead point of contact for domestic and international travel (E2), including preparing travel and training arrangements and processing all associated vouchers.
- Served as the lead point of contact for conference room scheduling and identify alternate meeting spaces when primary rooms are unavailable.
- Responded to emails, letters, and formal correspondence on behalf of Senior Executives.
- Managed and led the onboarding and offboarding processes for all civilian personnel.
- Managed, updated, and maintained SharePoint sites as the SharePoint Site Facilitator.
- Coordinated meeting requests via phone and email with internal and external partners on behalf of Senior Executives (SES and GG-15).
- Attended office meetings, events, and forums on behalf of the Director (SES).
- Served as the lead point of contact for maintaining office supplies inventory, including tracking stock levels, anticipating needs, and submitting work orders or service tickets as required. Serve as the lead point of contact for inventory distribution and oversight, managing all government-issued equipment—including cell phones and laptops—for both civilian and contractor personnel. Submit and manage systems access and equipment requests.
- Managed all facilities-related requests for the office, including submitting and tracking work orders, coordinating with facility management and security personnel, monitoring issue resolution, and ensuring a safe and functional workspace for staff.
Senior Executive Assistant
1 Year 1 Month- Managed the Director (SES) and Deputy Director (GG-15) calendars on NIPR, SIPR, and JWICS: add/remove meetings, remove conflicts, and schedule/reschedule meetings.
- Coordinated meeting requests via phone and email, on NIPR, SIPR, and JWICS, with internal and external personnel, for the Senior Executives (SES & GG-15).
- Manage OUSD (I&S) tasking systems (CATAMS) to ensure proper assignment and on-time submissions to all customers.
- Lead POC for Defense Travel (DTS): Prepare travel/training arrangements and processed travel/training vouchers for the office.
- Attended office meetings, events, and forums on behalf of the Director (SES).
- Lead POC for video teleconference (VTC), conference rooms scheduling, and locating alternate locations in the event the conference rooms are booked.
- Responded to e-mails, letters, meeting invites, and correspondence on behalf of Senior Executives.
- Scheduled meetings and events logistics for Senior Executives.
- Maintained office supplies inventory by checking stock to determine inventory levels and anticipating needed supplies. Submit work orders/service tickets as needed.
- Submitted and managed systems access and equipment requests.
- Managed, updated, and maintained SharePoint sites as the SharePoint Site Facilitator.
Senior Executive Assistant
4 Years 6 Months- Managed all DIA and Joint Staff tasking systems (eTask, DARTS, JSAP, TMT & ETMS2) to ensure proper assignment and on-time submissions to all J2 customers.
- Produced, assessed, monitored, prioritized, validated, and or closed Directorate Special Office Command Intelligence Organization tasks.
- Spearheaded and delegated portions of agency tasks, or Issue Directorate Special Office Command Intelligence Organization level tasks to multiple organizations.
- Established priority of actions based on the sensitivity of the subject matter, suspense dates, and other pertinent data.
- Reviewed awards for proper formatting and grammatical errors. Sent all awards to the voting board for approval. Prepped awards and metals for ceremonies.
- Lead POC for Defense Travel (DTS), video teleconference (VTC), conference rooms scheduling, and locating alternate locations if the conference rooms are booked.
- Responded to e-mails, letters, and correspondences on behalf of Senior Executives (SES).
- Scheduled meetings and events logistics for Senior Executives (SES), update their calendars, and de-conflict conflicts on their calendars.
- Spearheaded training and development programs for new employees.
- Managed in-processing and out-processing of Civilian and Military personnel.
- Managed, updated, and maintained SharePoint sites as the SharePoint Site Facilitator.
- Wrote and created new Business Rules for J2’s COVID-19 response program, J21’s Business Management SharePoint tool, and J21’s civilian onboarding program.
- Developed, coordinated, wrote, and implemented policy and guidance pertaining to administrative procedures and directives.
Senior Staff Officer
5 Months- Managed Senior Executive calendars.
- Scheduled meetings and events logistics for Senior Executives
- Analyzed all physical documents to ensure the record match’s inventory.
- Reviewed digitized material to ensure completeness of digitized records.
- Lead POC for video teleconference (VTC)and conference rooms scheduling.
- Performed file preparation work to ensure readability of digitized material.
- Performed quality control surveillance of digitized materials.
- Helped develop new storage requirements for the agency SOP.
- Prepared, scanned, and quality-checked documents and images; converted into electronic and digital format in a high-volume environment.
- Organized scanned documents on various local networks and cloud storage devices. Virtually eliminating physical storage needs and improving information security.
Senior Staff Officer
1 Year 5 Months- Processed incoming and outgoing documents utilizing the security management program iSMS.
- Prepared documents for transmittal via fax and other secure program communications.
- Ensured markings on documents were accurate and reflected requirements outlines in current marking policies.
- Maintained various facility logs to include fax, property pass, media control, and maintenance logs.
- Maintained document control receipts in adherence to requirements outlined in local and national requirements.
- Conducted inventories of controlled materials in adherence to national security requirements.
- Ensured adherence to facility reproduction and destruction procedures.
- Prepared classified documents and materials for destruction in accordance with facility and national security requirements.
- Performed escort and courier duties as required.
- Assisted in conducting facility self-inspections and identifying appropriate corrective actions to rectify any identified deficiencies.
- Defense Travel POC coordinating and arranging travel and accommodations for the Director, Deputy Director, and Security team to include preparing travel orders, making military and or commercial travel reservations, reserving lodging, and preparing travel expense vouchers for reimbursements.
Executive Assistant
2 Months- Welcomed guests by greeting them in person or on the telephone.
- Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics, coordinating case preparation.
- Maintained Judge’s calendars by planning and scheduling conferences, teleconferences, and dispositions, recording and monitoring court appearance dates, pleadings, and filing requirements.
- Conserved Judge’s time by reading, researching, reviewing, verifying, and routing correspondence, reports, and legal documents; drafting letters and documents; collecting and analyzing information.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Filed pleadings and paperwork with the court clerk to meet strict deadlines.
- Handled data entry tasks with high levels of speed and accuracy.
- Executed record filing systems to improve document management and organization.
- (Executive Office of Immigration Review)
Executive Assistant
11 Months- Routinely established case/project files, entered and retrieved data from databases, and prepares/formats management reports.
- Skilled in the manipulation, transfer, computing and printing of information.
- Relied on to create and manipulate spreadsheets, prepared, and corrected reports and correspondence using word processing software.
- Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
- Managed Senior Executive calendars.
- Scheduled meetings and events logistics for Senior Executives
- Created or updated records with new files or information.
- Create and distribute daily briefing books for the Directors, Deputy Directors, and Attorney General’s.
- Identified process improvement opportunities and implemented new standard practices that saved the agency time and money.
Mail Clerk
6 Months- Responsible for dispatching mail according to a weekly schedule.
- Scanned all registered mail into the ILMS system, prior to verification and placement into pouches with non-registered mail.
- Processed all mail, crates, oversized parcels, and materials.
- Operated mail processing equipment and manually sorted mail.
- Loaded mail into cart to prepare for an interdepartmental delivery route.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Applied appropriate postage to outgoing mail using a postage machine or mailing labels.
- Identified undeliverable mail and applied markups to return to sender.
- Weighed items using an electronic scale to calculate shipping costs.
- · Placed letters in individual mail slots for internal staff pickup.
- · Processed outgoing shipments to meet the requirements of delivery providers such as USPS, UPS, and FedEx.
- Filed and reconciled Pouch Invoices to ensure receipt of registered mail.
- Received, sorted, and organized incoming letters and packages.
- Ensured that sealed pouches were scanned and verified before departing the mail facility.
Office Manager
5 Years 2 Months- Oversaw day-to-day office operations, including managing schedules, maintained records, and supported 20+ school bus drivers and staff members.
- Supported the hiring and onboarding of new drivers, conducting interviews, background checks, and training.
- Managed all incoming phone calls, emails, and correspondence, ensuring timely responses and efficient communication between parents, school officials, and transportation staff.
- Maintained and updated transportation schedules, routes, and driver assignments to ensure timely and efficient school bus operations.
- Served as the first point of contact for inquiries related to transportation services, resolving issues, and providing accurate information to parents and school personnel.
- Implemented and maintained a comprehensive filing system for student transportation routes, driver credentials, and vehicle maintenance schedules, ensuring compliance with school district policies and regulations.
- Prepared and distributed daily reports, including attendance records, route changes, and incident logs.
- Processed and tracked billing and invoicing for transportation services, ensuring accuracy and timely payments.
- Assisted with payroll for bus drivers and other staff, ensuring compliance with company policies and local regulations.
- Provided comprehensive administrative support, including scheduling appointments, managing office supplies, and maintaining accurate filing systems.
- Processed and tracked paperwork for compliance with state and federal regulations, ensuring timely submissions and accuracy.
Education
Diploma
Skills
PC Skills (Expert): MS Access
MS Word
MS Excel
MS PowerPoint
MS Outlook
SharePoint
Strong problem solver
Meeting planning
Business correspondence
DARTS
JSAP
eTask
ETMS2
TMT
CATMS
SMART
ARCHIBUS
cascades
Reserve it
Confluence
SETS
SharePoint
Processing travel orders (DTS
E2)
Database management
Certification
TS / SCI with CI Poly (Active)
Timeline
Senior Executive Assistant
Take2 Consulting
04.2026 - CurrentRead More
Senior Executive Assistant
Sancorp Consulting
03.2026 - 04.2026Read More
Senior Business Management Analyst
Bright Star Solutions
08.2024 - 01.2026Read More
Senior Executive Assistant
Sancorp Consulting
07.2023 - 08.2024Read More
Senior Executive Assistant
FedWriters
01.2019 - 07.2023Read More
Senior Staff Officer
Na-Ali’i
08.2018 - 01.2019Read More
Senior Staff Officer
Zenetex
03.2017 - 08.2018Read More
Executive Assistant
BrightKey
01.2017 - 03.2017Read More
Executive Assistant
Forfeiture Support Associates
02.2016 - 01.2017Read More
Mail Clerk
Bankers Business Management Services
08.2011 - 02.2012Read More
Office Manager
Rejoice Transportation
06.2006 - 08.2011Read More
Thomas Stone High School
Diploma
Read More