Michelle Johnson
Senior Executive Assistant
Charlotte,NC
Summary
Dedicated and results-driven professional with extensive experience providing executive and administrative support to senior executives, spearheading daily operations, and streamlining organizational processes to maintain a well-organized environment. Introverted personality type that enjoys finding creative solutions to improve the circumstances for people and the organization. Thrives on being organized, effectively multitasking and being supportive through tasks, words and presence. Values being a team player who is cooperative, flexible and caring. Passionate about delivering service and leadership that goes beyond organizational expectations.
Overview
16
16
years of professional experience
Work History
Senior Executive Assistant
Sharonview Federal Credit Union
2024.12 - Current
- Coordinated executive schedules, ensuring efficient time management and prioritization of critical tasks.
- Facilitated communication between departments, fostering collaboration and streamlining information flow.
- Managed complex travel arrangements, enhancing logistical efficiency for senior executives.
- Developed and maintained filing systems, improving document retrieval and organizational effectiveness.
Executive Assistant
Sharonview Federal Credit Union
2018.05 - Current
- Provide comprehensive support to the C-Suite Executive Team, enabling them to focus on strategic tasks and decision-making. Coordinate executive meetings by crafting and disseminating agendas, recording meeting minutes, and overseeing group communications. Compile and efficiently organize documents essential for the monthly ALCO package to ensure timely distribution to board members. Collaborate closely with the CEO's Senior Executive Assistant to oversee complex tasks, including organizing large lunch orders, managing group meeting materials, arranging travel arrangements, and facilitating company-wide communications. Took ownership of various special projects, encompassing creation of PowerPoint presentations, financial spreadsheets, survey results, and agenda material.
- Curated a selection of on-the-go snacks, catering to Executives facing time constraints between meetings.
- Crafted personalized email communications for employees selected through a raffle to attend exclusive Spectrum events, enhancing engagement and fostering a sense of inclusion.
- Demonstrated exceptional discretion in handling confidential data, maintaining the highest level of data security and integrity within the organization.
Administrative Assistant
Sharonview Federal Credit Union
2015.08 - 2018.05
- Managed daily office operations to enhance workflow efficiency.
- Coordinated schedules and appointments for executive leadership team.
- Developed and maintained filing systems to ensure data accuracy and accessibility.
- Assisted in preparing reports and presentations for stakeholder meetings.
Executive Assistant
Momentum
2012.01 - 2014.01
- Played a pivotal role as a member of the agency's leadership team by overseeing office operations, providing essential assistance to executives, and supervising the front desk receptionist. Delivered administrative support to multiple directors, including handling calendars and organizing travel arrangements. Executed the accurate and timely processing of expense reports and generated office memos.
- Maintained a secure working environment through efficient management of visitors, guests, and building security.
- Facilitated seamless onboarding of new employees, ensuring a smooth integration and creating a well-organized workspace.
Administrative Assistant
Momentum
2010.01 - 2012.01
- Managed the front desk, supported the office manager, and helped on various projects as required, while serving as the primary point of contact and ambassador for the Chicago location. Composed correspondence, created presentations, and prepared meeting materials, while maintaining an organized filing system. Handled incoming and outgoing mail and coordinated messenger and overnight package services.
- Optimized processing of expense reports for field crew members by introducing a more efficient format for gathering necessary information, contributing to streamlined operations.
- Recognized as the go-to resource for assistance, contributing to a positive work culture and efficient problem resolution within the Chicago location.
Education
Bachelor of Business Administration - Human Resource Management
DeVry University
Addison, ILSkills
- MS Office (Outlook, Word, Excel, PowerPoint)
- PowerPoint designing
- SharePoint company systems
- Internal mail, office supplies, company cars
- Concur Expense and Travel
- Reporting & Documentation
- Microsoft Teams
- Email Communication Etiquette
- NDA Confidentiality
- Staff Recruitment & Onboarding
- Organization and Planning
- Event & Meeting Management
Timeline
Senior Executive Assistant
Sharonview Federal Credit Union
2024.12 - Current
Executive Assistant
Sharonview Federal Credit Union
2018.05 - Current
Administrative Assistant
Sharonview Federal Credit Union
2015.08 - 2018.05
Executive Assistant
Momentum
2012.01 - 2014.01
Administrative Assistant
Momentum
2010.01 - 2012.01
Bachelor of Business Administration - Human Resource Management
DeVry University