Jamai Gwinn
Tomball,TX
Summary
Results-driven Operations Supervisor with 2.5 year experience as technician along with 5+ years of experience leading teams and driving operational success at San Angelo State Supported Living Center as Lead Trainer. Currently foster a culture of successful Automist technicians to achieve better overall results within the department. Known for being a problem-solver and a leader, with a strong focus on delivering results. Looking to leverage my skills and experience to drive operational excellence as Operations Manager at Restaurant Technologies Inc. of Houston Texas.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Restaurant Technologies Inc.
Houston, Texas
03.2024 - Current
- As an Operations Supervisor at Restaurant Technologies Inc of Houston Texas, I am responsible for the overall success and growth of the Automist Department. Conducting job interviews to determine which applicant is best suited for the role of Automist Technician is the beginning of the process which I handle meticulously. Successful training, enthusiastic motivation and fostering a culture of safety for each technician I supervise is part of the Operations Supervisor role that I thoroughly enjoy. Scheduling work orders, inspections, installations, surveys as well as conducting them is a daily part of my requirements. Assisting in parts order, passing HAACP inspections, and carrying out any and all tasks for the betterment of RT are all things that I strive for success in and as Operations Manager I will execute these priorities and more at the highest level possible.
FedEx Ground Route Manager
Caliza Global Inc.
San Antonio
10.2020 - 05.2022
- Identify and implement cost-saving initiatives to improve efficiency and profitability within the FedEx Ground Route operations
- Successfully ensured timely delivery of FedEx packages throughout 3 different delivery routes
Training Specialist
San Angelo State Supported Living Center
San Angelo, Texas
09.2014 - 05.2020
- Organized and lead training programs that align with organizational goals and objectives such as Prevention and Management of Aggressive Behavior, Personal Care Services, and American Heart Association CPR
- Design and deliver engaging and interactive training programs to enhance the skills and knowledge of employees, ensuring compliance with state regulations and best practices in the field of developmental disabilities
- Examined Quarterly payment statements to ensure budgets were equal or less than amounts provided by the State of Texas Department of Aging and Disability Services
Automist Technician - Lead
Restaurant Technologies Inc.
San Antonio, Texas
05.2022
- Ensured proper documentation of all job related information throughout multiple applications
- Trained and mentored new Automist Technicians to ensure they are proficient in their roles and provide support as needed
- Developed and implemented new strategies to improve the efficiency and effectiveness of the Automist System and new installations
- Coordinate with other departments to ensure smooth operations and timely completion of projects
Education
Class A Barber -
Alamo City Barber College
08.2019
2 Year Completion - Associate of Science - Kinesiology
Angelo State University
07.2010
High School Diploma -
San Angelo Lake View High School
08.2009
Skills
- Problem-solving
- Leadership
- Training
- Results-driven
- Operations Management
- Staff Supervision
- Safety oversight
- Performance monitoring
Age
33
Personal Information
- Title: Operations Supervisor
- Driving License: 28469219
Timeline
Operations Supervisor
Restaurant Technologies Inc.
03.2024 - Current
Automist Technician - Lead
Restaurant Technologies Inc.
05.2022
FedEx Ground Route Manager
Caliza Global Inc.
10.2020 - 05.2022
Training Specialist
San Angelo State Supported Living Center
09.2014 - 05.2020
Class A Barber -
Alamo City Barber College
2 Year Completion - Associate of Science - Kinesiology
Angelo State University
High School Diploma -
San Angelo Lake View High School