Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jamaish Tilus

Stamford,CT

Summary

Customer Service Professional experienced in enhancing customer satisfaction and streamlining operations. Delivered exceptional service through strong communication, complex problem solving, and effective multitasking in fast-paced environments. Pursuing a career in nursing with a focus on patient care and women's health.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Stamford , CT
05.2023 - Current
  • Trained new baristas in beverage preparation and customer interaction to ensure consistent service quality.
  • Crafted high-quality beverages to meet customer preferences and enhance satisfaction.
  • Executed cash register transactions accurately, enhancing customer experience during checkout.

Sales Associate

Amazon
Darien, Connecticut
01.2023 - 11.2025
  • Resolved customer inquiries to ensure positive shopping experience.
  • Addressed customer complaints professionally to enhance satisfaction.
  • Processed transactions using a point-of-sale system.
  • Restocked shelves in store to maintain product availability. to optimize inventory availability.

Receptionist/Concierge

Quantum Rehab and Nursing
Middle Island, New York
02.2023 - 08.2024
  • Coordinated appointment scheduling and organized calendars to support staff workflow.
  • Assisted patients during facility visits to improve overall satisfaction.
  • Supported various departments by assisting with daily tasks and operations.

Education

Some College (No Degree) - Nursing Midwifery

CT State Community College
Norwalk, CT
07-2027

Skills

  • Beverage preparation
  • Customer Service
  • Customer engagement
  • Product knowledge
  • Stock replenishment
  • Process improvement
  • Task prioritization
  • Problem solving
  • Executive Communication

Affiliations

  • Volunteer, Nathaniel Witherell Greenwich Connecticut 2025

Timeline

Barista

Starbucks
05.2023 - Current

Receptionist/Concierge

Quantum Rehab and Nursing
02.2023 - 08.2024

Sales Associate

Amazon
01.2023 - 11.2025

Some College (No Degree) - Nursing Midwifery

CT State Community College
Jamaish Tilus