Jamal Algahim
Yonkers,NY
Summary
I am a versatile professional with a strong commitment to customer service, and operational excellence. My experience in both pharmacy and transportation has developed a unique skill set in safety, inventory management, and collaborative problem-solving, all while prioritizing the highest level of client satisfaction.
Overview
9
9
years of professional experience
Work History
Driver
UBER
New York, NY
01.2019 - Current
- Transporting either cargo or passengers from one location to another.
- Responsible for the safety of the passengers or cargo.
- Adhere to all traffic laws: Drive defensively and keep the car spotless, keep the interior of the car spotless, make sure there is always enough gas to get to the destination, keep accurate count of gas usage, miles, and other data, ensure that car maintenance is taken care of, and accurately follow the correct route.
Pharmacy Technician
CVS Pharmacy
New York, New York
01.2023 - 04.2023
- Processed prescription orders accurately and efficiently for diverse customer needs.
- Assisted pharmacists in medication preparation and dispensing tasks daily.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Provided exceptional customer service by answering inquiries about medications.
- Maintained a clean and organized work area to comply with safety standards.
- Collaborated with healthcare providers to resolve prescription-related issues promptly.
- Utilized pharmacy management software to track prescriptions and patient information securely.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Cashier
99 Cent Stores A.G
Bronx, NY
06.2016 - 08.2019
- Registers sales on a cash register by inputting the price of the item and totaling customers' purchases.
- Achieving the highest level of customer satisfaction with friendly, courteous service.
Pharmacy Technician Externship
CVS Pharmacy
New York, NY
12.2017 - 02.2018
- Assist Pharmacist prepare and fill prescriptions for customers.
- Managing inventory and Organizing Pharmacy.
- Interacting with customers and answering any questions.
Certified Nurse Assistant
The New Jewish Home
New York, NY
09.2017 - 12.2017
- Assisting Registered Nurses with their duties by checking, sterilizing, and setting up equipment, taking patient's vital signs, and reporting any changes to a supervisor.
- Providing meals and helping patients eat.
- Perform basic tasks such as eating, dressing, and visiting the restroom when necessary.
- Change bed sheets for patients.
Education
Some College (No Degree) - Health Care Management
Bronx Community College
Bronx, NYSkills
- Microsoft Word
- Customer service
- Inventory management
- Team collaboration
- Time management
- Attention to detail
- Passenger transportation
- Strong communication skills
- Teamwork
- Microsoft PowerPoint
- Customer service skills
Languages
- Arabic
- English
Timeline
Pharmacy Technician
CVS Pharmacy
01.2023 - 04.2023
Driver
UBER
01.2019 - Current
Pharmacy Technician Externship
CVS Pharmacy
12.2017 - 02.2018
Certified Nurse Assistant
The New Jewish Home
09.2017 - 12.2017
Cashier
99 Cent Stores A.G
06.2016 - 08.2019
Some College (No Degree) - Health Care Management
Bronx Community College