Jamal English
Suwanee
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Business Development Representative
Nolan Transportation Group
01.2024 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Managed a diverse portfolio of clients across multiple industries, ensuring a deep understanding of each sector''s unique challenges and opportunities.
Recruiter
IDR Healthcare
06.2023 - 11.2023
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Developed recruiting strategies to identify qualified candidates and build network.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Monthly KPI's: 500 outbound calls, 25 submittals, and 2 TOA's
Claims Specialist
Latham Pools
11.2021 - 12.2022
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Followed up with customers on unresolved issues.
Supervisor/ Team Leader
Priority Landscape Inc
04.2013 - 10.2019
- Trained new team members on site policies and procedures.
- Directed projects according to schedule and quality demands.
- Schedule hard and soft scape projects
- Quote out projects (supplies, time, labor)
Team leader
Autobell Car Wash
10.2015 - 06.2018
- Upsell services and pitch monthly memberships
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Held weekly team meetings to inform team members on company news and updates.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Basic car detail duties
Television Sales Associate
Brandsmart USA
06.2012 - 02.2013
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Hit monthly KPI's
Lifeguard
Lanierworld
05.2011 - 08.2011
- Observe and enforce pool safety
- Perform cardiopulmonary resuscitation if needed.
Education
Bachelor of Science - Business Administration And Management
Mars Hill University
Asheville, NC05.2018
High School Diploma -
Buford High School
Buford, GA05.2011
Skills
- Outbound Calling
- Administrative Skills
- Microsoft Suites
- Marketing
- Customer Service
- Lead Prospecting
- Account Management
Awards
4 year Varsity letterman in Football, and Basketball, 4 time GHSA Football State Champion. Partial football scholarship to attend Mars Hill University in North Carolina.
References
Anderson Merritt, Engineer Technologist, (828)-606-0715 David Snell, Teacher, Cornerbacks Coach, and FCA coordinator at Buford High School, (770)-380-2738 David Wehunt, Sales Manager at Wacker Chemical, (678)-896-6567
Timeline
Business Development Representative
Nolan Transportation Group
01.2024 - Current
Recruiter
IDR Healthcare
06.2023 - 11.2023
Claims Specialist
Latham Pools
11.2021 - 12.2022
Team leader
Autobell Car Wash
10.2015 - 06.2018
Supervisor/ Team Leader
Priority Landscape Inc
04.2013 - 10.2019
Television Sales Associate
Brandsmart USA
06.2012 - 02.2013
Lifeguard
Lanierworld
05.2011 - 08.2011
Bachelor of Science - Business Administration And Management
Mars Hill University
High School Diploma -
Buford High School