Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamal Vail

Bronx,NY

Summary

Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Skilled in handling simultaneous tasks in fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Technician

Restless Development
06.2024 - Current
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Conducted routine maintenance checks, enhancing service reliability and customer satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.

City Mail Carrier

United States Post Office
03.2023 - 02.2024
  • Altered routes to accommodate changing conditions or road closures in delivery areas
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Sanitation Worker

Tuckahoe DPW
10.2020 - 02.2023
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas
  • Used hand signals to communicate with other workers or drivers
  • Inspected trucks prior to beginning routes to verify safe operating conditions
  • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks
  • Worked with team members from multiple departments to maintain strict cleanliness standards.

Education

High School Diploma -

Riverside High School
Yonkers, NY

Skills

  • Critical Thinking
  • Priority Management
  • Installation and repair
  • Attention to detail
  • Heavy lifting
  • Verbal and Written Communication
  • Time Management
  • Painting
  • Customer Service
  • OSHA requirements
  • Plumbing repairs
  • Electrical maintenance
  • HVAC maintenance

Certification

OSHA 40

Timeline

Service Technician

Restless Development
06.2024 - Current

City Mail Carrier

United States Post Office
03.2023 - 02.2024

Sanitation Worker

Tuckahoe DPW
10.2020 - 02.2023

High School Diploma -

Riverside High School

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