Jamara Banks
Topeka,Kansas
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Case Manager
The Guidance Center
04.2023 - 01.2024
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Case Manager
Bert Nash Community Mental Health Center
04.2022 - 03.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Shift Lead Manager
Walgreens
07.2015 - 05.2022
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Sales Associate
Hibbett Sporting Goods
08.2017 - 01.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Psychology
Fort Hays State University
Hays, KS05.2021
Skills
- Client Advocacy
- Performance Tracking
- Care Coordination
- Verbal and Written Communication
- Documentation and Reporting
- Crisis Intervention
References
- Jordan Cross (785) 640-6216 | jcross@mytgc.org
- Erin Lee-Harrison (918) 519-6927 | eleeharrison@bertnash.org
- Christina Morales (620) 282-3521 | cghm35@gmail.com
Timeline
Case Manager
The Guidance Center
04.2023 - 01.2024
Case Manager
Bert Nash Community Mental Health Center
04.2022 - 03.2023
Sales Associate
Hibbett Sporting Goods
08.2017 - 01.2019
Shift Lead Manager
Walgreens
07.2015 - 05.2022
Bachelor of Arts - Psychology
Fort Hays State University
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