Jamara Gibson
Springfield,MO
Summary
Experience in communications and shipping, honed at Amazon and other notable companies. Performed in roles requiring call center experience, time management, and order fulfillment efficiency and customer satisfaction. Skilled in both cold calling and fundraising, demonstrating a strong ability to engage and persuade diverse audiences.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
San Antonio , TX
12.2021 - 11.2024
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Located merchandise from shelves and storage areas to fill orders.
- Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Professional Fundraiser
Integral Resources LLC
San Antonio, TX
08.2023 - 02.2024
- Followed the script and adhered to the user protocol to receive donations from donors.
- I researched and learned about different political organizations to better understand the demographic I was speaking to.
- Made a total of 200 to 300 outbound calls a day.
- Dealt with user information, such as credit and debit cards, following protocol.
Telephone Research Interviewer
Promark Research
Houston, TX
09.2022 - 03.2023
- Adhered strictly to strict confidentiality requirements when handling sensitive personal data.
- Utilized effective speaking skills to ask questions of survey participants and prompted adequate responses in-person or over telephone.
- Recorded information about calls and attempts to contact individuals.
Education
Associate of Science - Psychology
Northwest Vista College
San Antonio, TX05-2025
High School Diploma -
Penn Foster Career School
Scranton, PA05-2021
Skills
- Call center experience
- Customer communications
- Cold calling
- Fundraising
- Communication skills
- Shipping and receiving
- Time management
- Packaging
- Order picking
Timeline
Professional Fundraiser
Integral Resources LLC
08.2023 - 02.2024
Telephone Research Interviewer
Promark Research
09.2022 - 03.2023
Fulfillment Associate
Amazon
12.2021 - 11.2024
Associate of Science - Psychology
Northwest Vista College
High School Diploma -
Penn Foster Career School