Jamarius Kight
Smyrna,GA
Summary
Aspiring, Detail-oriented and customer-focused IT Specialist with a strong foundation in technical support, cybersecurity principles, and system troubleshooting. Brings experience from public health and clinical environments, including roles as a Stroke Coordinator, Public Health Specialist, and Clinic Office Associate, supporting data accuracy, compliance, and operational efficiency. Completed the Year Up certificate program with focused training in cybersecurity and fraud prevention, complemented by knowledge of computer science and coding fundamentals. Known for strong communication skills, leadership experience, and over five years of customer service excellence supporting users in fast-paced, high-stakes environments.
Overview
8
8
years of professional experience
Work History
Clinic Office Associate
Positive Impact Health Centers
Duluth, GA
08.2024 - Current
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling and logistics for client appointments and community outreach events.
- Developed and implemented filing systems to enhance document retrieval efficiency.
- Trained new staff on office procedures, fostering a collaborative team environment.
- Led initiatives to improve patient intake processes, enhancing overall client experience and satisfaction.
Stroke Coordinator
Grady
Atlanta, GA
12.2021 - 09.2023
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with neurologist professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Public Health Specialist
Georgia Poison Center
Atlanta, GA
03.2020 - 12.2021
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Promoted available resources and connected individuals with services.
- Developed and implemented health education programs to help individuals and communities improve health and well-being.
Fraud Specialist
Bank Of America (Internship)
Atlanta, GA
01.2021 - 06.2021
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Evaluated customer data to identify and prevent fraudulent activities.
- Developed and implemented procedures to detect and prevent fraud.
Sanitation Lead
Commercial Sanitation Service
Hapeville, GA
10.2017 - 07.2019
- Supervised and directed daily work of team of 8 sanitation personnel.
- Led training in sanitation and cleaning practices
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Education
Information Technology
Atlanta Metropolitan
Atlanta, GA07.2021
Skills
- Active Listening
- Critical Thinking
- Time Management
- CompTIA Certification
- Java Networking
- Code Optimization
- Computer Science
- Data Entry
- G-Suite
- Microsoft Access
Additional Information
Year Up Graduate - July 2021
Certificate of Accomplishment -July 2021
Timeline
Clinic Office Associate
Positive Impact Health Centers
08.2024 - Current
Stroke Coordinator
Grady
12.2021 - 09.2023
Fraud Specialist
Bank Of America (Internship)
01.2021 - 06.2021
Public Health Specialist
Georgia Poison Center
03.2020 - 12.2021
Sanitation Lead
Commercial Sanitation Service
10.2017 - 07.2019
Information Technology
Atlanta Metropolitan