Jamea Clausell
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DISTRICT MANAGER
WIRELESS TIME
06.2016 - 06.2019
- Drove sales for [9] stores in district.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Built positive and productive relationships with store and field leadership.
- Held weekly meetings with [Store Managers] to identify techniques to overcome sales obstacles.
- Optimized in-store merchandising, brand presentation and inventory availability and focus.
Cocktail Waitress
Golden Nugget Hotels & Casinos
12.2013 - 01.2016
- Checked identification to enforce age requirement for alcoholic beverages.
- Maintained accuracy and efficiency when processing sales transactions.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
SHIFT LEADER
MCDONALD'S
11.2010 - 11.2013
- Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
- Assigned daily employee tasks and monitored activity and completion.
Education
High School Diploma -
D'Iberville High School
Biloxi, MS05-2012
Licensing - Cosmetology
Blue Cliff College
LA05-2021
Associate of Arts - Business Administration And Management
Mississippi Gulf Coast Community College
Perkinston, MS05-2024
Skills
- Consulting
- Business development
- Staff recruiting
- Operations management
- Leadership skills
- Staff management
- Business administration
- Organized
- Customer service-oriented
- Effective leader
- Sale expertise
- Human resources management
- Coaching and mentoring
- Goal attainment
Certification
- Cosmetology License
- Barbicide Certification
- Hair Braider License
- Microsoft 365 Certification
Awards
Deans List - 2024-12-16
Deans List - 2025-05-12
Deans List - 2025-08-04
Timeline
DISTRICT MANAGER
WIRELESS TIME
06.2016 - 06.2019
Cocktail Waitress
Golden Nugget Hotels & Casinos
12.2013 - 01.2016
SHIFT LEADER
MCDONALD'S
11.2010 - 11.2013
High School Diploma -
D'Iberville High School
Licensing - Cosmetology
Blue Cliff College
Associate of Arts - Business Administration And Management
Mississippi Gulf Coast Community College