Jamecia Rice
New Braunfels,TX
Summary
Accomplished Senior Practice Manager with a proven track record at the University of Texas Medical Branch, UTMB, enhancing operational efficiency and fostering team collaboration. Skilled in workflow planning and innovation, I significantly reduced overhead costs and improved project delivery times. Expert in staff development and records management, I excel in creating high-performing teams and optimizing processes.
Overview
11
11
years of professional experience
Work History
Senior Practice Manager
University of Texas Medical Branch, UTMB
04.2021 - Current
- Reduced overhead costs by negotiating vendor contracts and optimizing supply chain management practices.
- Streamlined project management workflows, enabling faster completion times without sacrificing quality or scope requirements.
- Developed a robust risk management framework to identify potential issues and mitigate adverse impacts on the business.
- Cultivated strong relationships with clients, fostering trust and loyalty for long-term partnerships.
Practice Manager
University of Texas Medical Branch, UTMB
01.2018 - 04.2021
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
Administrative Associate
University of Texas Medical Branch, UTMB
01.2014 - 01.2018
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
- Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Assisted in event planning initiatives for company gatherings, resulting in successful execution of events.
- Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
- Collaborated with various departments to complete projects efficiently and effectively.
Education
Bachelor of Arts - Political Science
Southeastern Louisiana University
Hammond, LA12.2004
Skills
Operational Efficiency
Innovation and Creativity
Staff Development
Electronic Health Records
Team Collaboration
Organizational Skills
Critical Thinking
Workflow Planning
Records Management
Timeline
Senior Practice Manager
University of Texas Medical Branch, UTMB
04.2021 - Current
Practice Manager
University of Texas Medical Branch, UTMB
01.2018 - 04.2021
Administrative Associate
University of Texas Medical Branch, UTMB
01.2014 - 01.2018
Bachelor of Arts - Political Science
Southeastern Louisiana University