Jamee Alexander
Moore
Summary
Dynamic Payroll Specialist with a proven track record at Heartland Payroll Solutions, excelling in payroll auditing and data reconciliation. Enhanced employee satisfaction through effective communication and meticulous error reduction, achieving a significant decrease in payroll discrepancies. Skilled in maintaining accurate records while fostering strong interpersonal relationships.
Overview
7
7
years of professional experience
Work History
Payroll Specialist
Heartland Payroll Solutions
07.2023 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Legal Assistant
Baer & Timberlake
03.2022 - 06.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
ATM Specialist
FNB Community Bank
12.2017 - 03.2022
- Established strong relationships with clients, fostering trust in our ability to maintain their ATMs effectively.
- Developed comprehensive documentation outlining ATM specifications, procedures, and troubleshooting guidelines for easy reference by colleagues.
- Participated in cross-functional teams to address complex issues impacting multiple areas of the organization.
- Optimized scheduling practices for routine maintenance tasks, reducing unnecessary visits while still maintaining top-notch equipment performance.
- Mitigated risk through regular audits of physical security measures at ATM locations.
Education
Associate Of Business Administration - Accounting And Finance
Oklahoma City Community College
Oklahoma City, OK05.2022
Skills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Payroll auditing
- Interpersonal and written communication
- Employee file maintenance
- Data reconciliation
- Telephone and email etiquette
- Record keeping
- Ten-key operator
- Data imports
Timeline
Payroll Specialist
Heartland Payroll Solutions
07.2023 - Current
Legal Assistant
Baer & Timberlake
03.2022 - 06.2023
ATM Specialist
FNB Community Bank
12.2017 - 03.2022
Associate Of Business Administration - Accounting And Finance
Oklahoma City Community College
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