Jameela Lorick
Summary
Dedicated and dependable professional with experience in correctional security, warehouse distribution, and customer service. Proven ability to maintain safety and order, meet productivity goals in fast-paced environments, and deliver respectful, professional service. Strong in team leadership, training, problem-solving, and communication, with a consistent record of reliability and adaptability.
Overview
10
10
years of professional experience
Work History
Correctional Officer III
Scotland Correctional Institution
03.2025 - 01.2026
- Maintained secure custody and control of inmates through regular counts, cell searches, and continuous monitoring of housing units
- Enforced institutional rules and regulations while promoting a safe and orderly environment
- Responded effectively to emergencies including inmate disturbances, medical incidents, and security breaches
- Prepared detailed incident reports, disciplinary documentation, and shift logs in accordance with departmental standards
- Coordinated inmate movement for court appearances, medical appointments, visitation, and facility transfers
- Conducted security inspections and contraband searches to prevent unauthorized materials
- Utilized approved restraint and control techniques when necessary to ensure staff and inmate safety
- Assisted with training and onboarding of new correctional staff
FID Processor
Walmart Distribution
08.2017 - 02.2025
- Processed and verified freight information using Walmart inventory and distribution systems
- Ensured accurate identification, labeling, and tracking of merchandise throughout the distribution process
- Audited shipments for accuracy, damage, and compliance with company standards
- Entered, updated, and maintained data related to inbound and outbound freight
- Resolved inventory discrepancies by researching system errors and coordinating with supervisors
- Followed safety guidelines and operational procedures in a fast-paced warehouse environment to meet and exceed daily production goals
- Supported dock and warehouse operations to maintain efficient workflow and on-time shipping
- Communicated effectively with team members and management regarding freight status and issues
- Efficiently loaded and unloaded trucks while ensuring accuracy and preventing product damage
- Served as a Jam Runner, quickly identifying and clearing conveyor system jams to reduce downtime and maintain production goals
- Operated pallet jacks / forklifts and other warehouse equipment to move and stage freight
- Trained new associates on safety procedures, equipment operation, and production standards
AT&T Customer Service Representative
Sykes Enterprises, Incorporated
04.2017 - 07.2017
- As a customer service representative, I had to maintain a positive, empathetic and professional attitude toward customers at all times.
- Respond promptly to their inquiries, communicate with them through various channels, and also acknowledge and resolve their complaints.
- I was a representative for AT&T
- Which also consists of upselling AT&T deals on phones, wireless plans, internet & tv services.
General Laborer
Smithfield Foods, Inc
07.2016 - 03.2017
- Maintained cleanliness and organization of work areas to ensure safety and productivity.
- Assisted in loading and unloading materials, optimizing workflow processes.
- Collaborated with team members to meet daily operational goals and timelines.
- Inspected materials for quality assurance, ensuring compliance with standards.
- Trained new employees on safety protocols and proper equipment usage.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Cashier
Little Ceasars Pizza
08.2015 - 07.2016
- Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued receipts, refunds, credits, or change due to customers.
- Assisted customers by providing information and resolving their complaints.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Stored food in designated containers and storage areas to prevent spoilage.
- Prepared a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or
- Supervisors ‘instructions, following approved procedures.
- Recorded temperature of food and food storage areas, such as refrigerators and freezers.
Education
High School Diploma -
Terry Sanford
2301 Fort Bragg Rd Fayetteville, NC 2830306.2016
Skills
- Team Leadership
- Safety Compliance
- Problem Solving
- Time Management
- Communication Skills
- Conflict Resolution
- Attention to Detail
- Reliability
- Adaptability
- Strong Work Ethic
- Data Entry
Timeline
Correctional Officer III
Scotland Correctional Institution
03.2025 - 01.2026
FID Processor
Walmart Distribution
08.2017 - 02.2025
AT&T Customer Service Representative
Sykes Enterprises, Incorporated
04.2017 - 07.2017
General Laborer
Smithfield Foods, Inc
07.2016 - 03.2017
Cashier
Little Ceasars Pizza
08.2015 - 07.2016
High School Diploma -
Terry Sanford