Detail-oriented Human Resources professional with 7 years of experience in HR operations, employee lifecycle management, and talent development within healthcare and public-sector environments. Expertise in Workday HRIS, case management, and process improvement drives operational efficiency and supports HR policy implementation. Holds a Master of Public Administration focused on Human Resources Management.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
HR Coordinator
Phoebe Putney Health System
Albany
04.2026 - Current
Streamlined retention bonus processing procedures, enhancing workflow and documentation accuracy while coordinating effectively between HR Operations and Compensation.
Maintain accurate employee records and process personnel transactions within Workday HRIS while supporting onboarding activities and facilitating new hire orientation.
Coordinate employee offboarding and separation processes, including preparation of separation notices, HRIS updates, and maintenance of confidential personnel records.
Provide frontline HR support to employees and management, responding to inquiries, resolving routine concerns, and escalating complex matters to appropriate HR representatives.
Developed a corrective counseling documentation process that improved tracking and accessibility of disciplinary records for HR Business Partners.
Supported revisions and implementation of organizational dress code policy, creating employee communications and collaborating with Marketing to produce an educational video on updated guidelines.
Administrative Operations & Compliance Specialist III
Georgia Department of Community Supervision
Cairo, GA
10.2024 - 04.2026
Maintained and audited 100+ confidential records, identifying discrepancies, verifying documentation, and ensuring compliance with state policies and records management standards.
Prepared compliance reports, formal correspondence, and administrative documentation to support internal reporting, regulatory requirements, and audit readiness.
Coordinated with leadership, field personnel, and administrative teams to resolve inquiries and address documentation deficiencies, ensuring operational continuity.
Coordinated with leadership, field personnel, and administrative teams to resolve inquiries, address documentation deficiencies, and maintain operational continuity.
Prepared compliance reports and administrative documentation to support internal reporting and regulatory requirements, enhancing audit readiness.
Monitored case progression and maintained accurate tracking records, prioritizing time-sensitive requests and escalating complex matters to appropriate personnel for timely resolution.
Talent Development & Onboarding Specialist
Conduent
01.2022 - 10.2024
Led onboarding and HRIS integration for 50+ new hires per cohort, ensuring compliance with regulations, accuracy of documentation, and timely completion of training programs.
Designed and facilitated instructor-led onboarding sessions covering organizational policies, performance standards, compliance requirements, and workplace expectations.
Delivered individualized coaching and performance support, contributing to a 92% employee retention rate and improved engagement outcomes.
Maintained and audited training records and compliance documentation within HR systems, supporting accurate workforce reporting and audit readiness.
Remote
Human Resources (HR) & Payroll Operations Manager
City of Baconton
Baconton, GA
06.2019 - 06.2023
Directed recruitment, hiring, onboarding, and supervision of administrative staff to enhance municipal operations.
Improved payroll and documentation accuracy by 25% by strengthening data validation processes and administrative controls.
Administered employee benefits and leave tracking while addressing payroll inquiries as primary HR contact for city employees.
Maintained confidential personnel, payroll, and financial records, prepared unemployment claims, and ensured compliance with regulations.
Maintained confidential personnel, payroll, and financial records while preparing unemployment claims and compliance.
Education
Master of Public Administration (MPA) - Human Resources (HR)
Albany State University
Albany, GA
08.2024 - 05.2026
Bachelor of Science Degree - Marketing
Albany State University
Albany, GA
Associate Degree - General Studies
Albany State University
Albany, GA
08.2017 - 05.2018
Skills
Workday HRIS
HR operations
Onboarding offboarding
Employee relations support
HR compliance
Payroll compliance oversight
Benefits administration
Records management
Personnel records management
HR reporting & data accuracy
Process improvement
Inquiry resolution
Case management
Workplace learning initiatives
Microsoft Office Suite
Timeline
HR Coordinator
Phoebe Putney Health System
04.2026 - Current
Administrative Operations & Compliance Specialist III
Georgia Department of Community Supervision
10.2024 - 04.2026
Master of Public Administration (MPA) - Human Resources (HR)