Jameir Benton
Village of Woodlawn
Cincinnati,OH
3
years of professional experience
Detail-oriented Membership Customer Service Representative skilled in resolving inquiries and facilitating onboarding. Demonstrated ability to multitask and solve problems to enhance service quality and team collaboration. Experienced in customer service and membership processing, consistently performing well under pressure to improve customer satisfaction and operational efficiency.
Work History
Membership Customer Service Representative
3 Years 4 Months- Provided exceptional customer service to members, resolving inquiries and issues efficiently.
- Assisted in onboarding new members, ensuring a smooth registration process and clear communication of benefits.
- Coordinated with team members to address high-volume customer requests during peak periods effectively.
- Maintained membership databases, ensuring accuracy and confidentiality of member information.
- Maintained up-to-date knowledge of membership benefits, enabling accurate and helpful assistance to members.
- Exceeded performance metrics consistently by managing high call volumes while maintaining outstanding service quality levels.
Education
High School Diploma
Skills
Membership processing
Microsoft office
Computer skills
Teamwork
Multitasking
Calm and professional under pressure
Reliability
Adaptability and flexibility
Physical stamina
Shipping and receiving
Timeline
Membership Customer Service Representative
Village of Woodlawn
04.2023 - CurrentRead More
Princeton High School
High School Diploma
Read More