Jameisha Borum
Summary
Proactive and versatile dedicated detail oriented professional with experience in staffing coordination, property management, customer service, merchandising, and administrative support. Skilled in multitasking, communication, organization, and providing excellent customer service in fast-paced environments. I’m dedication to quickly adapting to new challenges. Strong problem solving abilities and a proven track record of fostering strong relationships with clients and team members.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Founder
Touch’dByGQ NonProfit Organization
Washington, District of Columbia
04.2025 - Current
- Established community outreach programs to promote social awareness and engagement.
- Coordinated fundraising events to support nonprofit initiatives and community services.
- Developed partnerships with local businesses to enhance resource availability for clients.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Identified potential partnerships to expand the reach of the business.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Provided leadership support during times of organizational change or uncertainty.
- Monitored performance metrics to ensure quality standards were maintained.
- Organized recreational activities to promote social engagement and teamwork skills.
- Advocated for youth in meetings with stakeholders and community partners.
- Provided referrals to outside resources when necessary.
- Provided guidance and support to at-risk youth by developing individualized action plans.
- Educated parents and guardians on how they can better support their child's growth and development.
- Engaged in one-on-one mentoring sessions with at-risk youth to foster positive relationships.
- Monitored progress of mentees against established goals.
- Motivated participants towards achieving personal goals set forth by themselves or others.
- Supported the overall well-being of at-risk youth through advocacy efforts in the community.
Travel Assembler / Retail Merchandiser (Temp Agency)
Storm Engineering
09.2022 - Current
- Provided professional customer service and administrative support.
- Managed scheduling, communication, and daily operational tasks.
- Maintained organization and accuracy in fast-paced environments.
Staffing Coordinator / Manager
Unity Point Health
03.2021 - Current
- Provided professional customer service and administrative support.
- Managed scheduling, communication, and daily operational tasks.
- Maintained organization and accuracy in fast-paced environments.
Concierge / Property Management (Temp Agency)
NVT
05.2020 - Current
- Provided professional customer service and administrative support.
- Managed scheduling, communication, and daily operational tasks.
- Maintained organization and accuracy in fast-paced environments.
DMV Assistant - Summer Youth Program
Department of Motor Vehicles
07.2007 - 09.2007
- Provided professional customer service and administrative support.
- Managed scheduling, communication, and daily operational tasks.
- Maintained organization and accuracy in fast-paced environments.
Education
High School Diploma -
Largo Senior High School
Upper Marlboro, MD 09.2009 - 06.2012
Skills
- Customer Service
- Administrative Support
- Staffing Coordination
- Communication
- Technical Support
- Troubleshooting
- Microsoft Windows
- Organization
- Team leadership
- Customer relationship management
- Performance monitoring
- Conflict resolution
- Event planning
- Training and mentoring
- Effective communication
- Problem solving
- Time management
- Business planning
- Project management
- Customer focus
Timeline
Founder
Touch’dByGQ NonProfit Organization
04.2025 - Current
Travel Assembler / Retail Merchandiser (Temp Agency)
Storm Engineering
09.2022 - Current
Staffing Coordinator / Manager
Unity Point Health
03.2021 - Current
Concierge / Property Management (Temp Agency)
NVT
05.2020 - Current
High School Diploma -
Largo Senior High School
09.2009 - 06.2012
DMV Assistant - Summer Youth Program
Department of Motor Vehicles
07.2007 - 09.2007