Jameka Brown

• Coordinated patient referrals between specialists and primary care providers.
• Managed scheduling for patient appointments and follow-up visits.
• Reviewed insurance information to verify coverage for referrals.
• Maintained accurate records in electronic health systems for referrals.
• Communicated with patients regarding referral processes and expectations.

• Led strategic initiatives to enhance client care and service delivery standards.
• Collaborated with healthcare professionals to coordinate comprehensive care plans.
• Managed operational budgets to ensure financial efficiency and resource allocation.
• Developed training programs for staff to improve caregiving skills and knowledge.

Verify Insurance

• Managed daily office operations and ensured smooth workflow across departments.
• Oversaw inventory management and procurement of office supplies and equipment.
• Implemented administrative policies to improve efficiency and service delivery.
• Coordinated scheduling for staff meetings and community events at the center.
• Trained new staff on office procedures and best practices in customer service.

Billing and accepting copayment

• Implemented behavior intervention plans for diverse patient populations.
• Monitored patient progress and documented behavioral data accurately.
• Assisted in developing individualized treatment goals for each patient.
• Collaborated with multidisciplinary teams to enhance patient care strategies.
• Trained new staff on behavior management techniques and protocols.

• Implemented therapeutic activities to promote social interaction and skill development.
• Assisted in daily living activities for patients with mental health needs.
• Monitored patient behavior and reported changes to healthcare team.
• Documented patient interactions and care provided in electronic health records.
• Ensured a safe and clean environment for patients and staff members.