Jamel Chang
Naples ,Florida
Summary
Experienced unit secretary with a proven track record of delivering exceptional administrative and clerical support in fast-paced medical offices. Proficient in managing schedules, coordinating appointments, relaying messages accurately, and providing compassionate care to patients. Seeking an opportunity to contribute skills and expertise in a new medical office setting, dedicated to making a positive impact on the lives of others.
Overview
4
4
years of professional experience
Work History
Unit Secretary
NCH Community Hospital
Naples
10.2023 - 12.2024
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Cashier
Panera Bread
Naples
05.2021 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Grocery Stocker
Target
Naples
12.2020 - 01.2021
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Associate Of Arts - General Studies
Florida Southwestern State College
Naples08.2021
Skills
- Prioritization of Tasks
- Effective Guidance
- Project Coordination Expertise
- Strong Communication Abilities
- Effective Multitasking
- Systematic Workflow Organization
Timeline
Unit Secretary
NCH Community Hospital
10.2023 - 12.2024
Cashier
Panera Bread
05.2021 - 10.2023
Grocery Stocker
Target
12.2020 - 01.2021
Associate Of Arts - General Studies
Florida Southwestern State College