Jamel Tejeda
Paterson,NJ
Summary
Dynamic professional with a proven track record in customer service and safety, honed across roles at Republic Airways and in the hospitality sector. Excelled in emergency procedures and aviation knowledge, ensuring passenger comfort and compliance with aviation regulations. Skilled in Microsoft Office, demonstrating exceptional organizational abilities and a commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Seasonal Fragrance sales associated
Macys Inc.
10.2024 - Current
- Socked and replenished merchandise according to store merchandising layouts
- Cleaned and organized the store, including the checkout desk and displays
- Welcome customers into the store and help them locate items
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
FLIGHT ATTENDANT
Republic Airways
02.2024 - 08.2024
- Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
- Attend the 'brief' and act on it
- Conduct safety check before flight
- Greet customers, check their tickets and accompany them to their seats
- Prepare and serve drinks and food to passengers
- Present emergency equipment and give instructions
- Monitor and secure the cabin regularly
- Comply with all aviation rules and regulations for safety and protection
- Assist passengers and cabin crew during emergency situations
- Provide special help to passengers with special needs (children, disabled persons, elders etc)
- Submit analytic reports concerning flight incidents
Host
Boca Restaurant
Bronx, New York
08.2022 - 01.2024
- Welcome customers into the Restaurant and help them
- Educated customers about what we serve to excitement about the Restaurant offer, mission and values
FLIGHT ATTENDANT
CommutAir
Houston, Texas
06.2022 - 09.2022
- Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
- Attend the 'brief' and act on it
- Conduct safety check before flight
- Greet customers, check their tickets and accompany them to their seats
- Prepare and serve drinks and food to passengers
- Present emergency equipment and give instructions
- Monitor and secure the cabin regularly
- Comply with all aviation rules and regulations for safety and protection
- Assist passengers and cabin crew during emergency situations
- Provide special help to passengers with special needs (children, disabled persons, elders etc)
- Submit analytic reports concerning flight incidents
Server and Hostess
Bestia Kitchen
Bronx, NY
10.2018 - 04.2022
- Welcoming and sitting diners comfortably in the dining section
- Taking customers' food and drink orders
- Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
- Delivering a memorable dining experience by resolving all customer issues promptly
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations
Education
H.S Diploma -
Penn Foster High School
PABachelor of Journalism - communications
Ana G. Mendez University
Puerto RicoFlight Attendant Certificate -
CommutAir
FA Certificate -
Republic Airways
Skills
- Proficient in Microsoft Office
- Aviation knowledge
- Emergency Procedures
- CPR
- Embraer 145, 175, and 176 knowledge
- Evacuation
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- FA Certificación
- HS diploma in Healthcare
Timeline
Seasonal Fragrance sales associated
Macys Inc.
10.2024 - Current
FLIGHT ATTENDANT
Republic Airways
02.2024 - 08.2024
Host
Boca Restaurant
08.2022 - 01.2024
FLIGHT ATTENDANT
CommutAir
06.2022 - 09.2022
Server and Hostess
Bestia Kitchen
10.2018 - 04.2022
H.S Diploma -
Penn Foster High School
Bachelor of Journalism - communications
Ana G. Mendez University
Flight Attendant Certificate -
CommutAir
FA Certificate -
Republic Airways