Jameria Brandon
Memphis,TN
Summary
Experienced in customer service with 11 years across debt collection, sales, and security sectors. Proven success in improving customer satisfaction and meeting sales objectives. Strong skills in security management and customer relations. Eligible to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Open Arms LLC
Memphis, TN
09.2025 - Current
- Facilitated client support by addressing daily needs with compassion and a positive attitude.
- Provided personalized care and support for daily living activities, enhancing client comfort and well-being.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Manager
Circle K
Memphis, TN
12.2024 - 09.2025
- To have the best outstanding customer service, and serve my customers on time while doing my side jobs in the kitchen and on the floor
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Debt Collector/Customer Service
Universal Systems
Memphis, TN
02.2024 - 04.2025
- Executed debt recovery strategies to enhance customer satisfaction and maintain positive relationships.
- Managed outstanding debt collection efforts, ensuring a positive customer experience throughout the process.
Unarmed Security Guard
Clarion
Memphis, TN
05.2024 - 11.2024
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and incidents, coordinating with local law enforcement when necessary.
- Provided exceptional customer service while maintaining a secure environment for guests.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Sales Rep
Mahogany Inc
Memphis, TN
08.2022 - 03.2024
- I sell cologne, perfume oil, burners, Shea, butter, soaps, incense, etc. I give outstanding customer service
- Expanded customer base through cold calling, networking, and relationship building.
- Built relationships with customers and community to promote long term business growth.
- Exceeded sales targets through effective planning and goal setting.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Lead Waitress
K3 studio cafe
Memphis, TN
06.2022 - 2024
- Assisted prep cook with food preparation tasks. Supported front-of-house operations to enhance customer experience. Addressed customer inquiries to promote satisfaction.
- Handled cash transactions accurately and responsibly when required.
Education
High school diploma - undefined
Skills
Professional dedication
Presentation skills
Communication proficiency
Packaging engineering
Forklift pallet jack
Information security
10 years of service
Transport coordination
Customer experience
Automotive driving
Transaction processing system
Sales management
Food service
Staff oversight
Currency handling
Critical problem analysis
Trustworthy and dependable
Customer service
Certification
- Call center customer service — Proficient
- April 2021
- Demonstrating customer service skills in a call center setting
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Caregiver
Open Arms LLC
09.2025 - Current
Assistant Manager
Circle K
12.2024 - 09.2025
Unarmed Security Guard
Clarion
05.2024 - 11.2024
Debt Collector/Customer Service
Universal Systems
02.2024 - 04.2025
Sales Rep
Mahogany Inc
08.2022 - 03.2024
Lead Waitress
K3 studio cafe
06.2022 - 2024