JAMES ALMARAZ
Olmito
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Jr360 Delivery Service
02.2022 - Current
- Complies with job sites access and safety require
- Loading medications and use navigation tools to arrive at the correct facilities
- Scheduling delivery times and following predetermined routes
Field Service Representative
The Hillman Group
08.2021 - 01.2022
- Operate efficiently to conclude all on site installation, repair, maintenance, and test activities
- Provide merchandising services and on -site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations
Counter Sales Associate II
Lennox Parts Plus
04.2020 - 08.2021
- Manage inventory, maintain appearance of the store, record received, shipped products, and prepared items for shipment
- Record received, shipped products and prepare items for shipment
Assistant Store Manager-Merchandiser
Lowe’s
05.2019 - 11.2019
- Responsibility includes department readiness, department sales to plan, associate performance, and customer satisfaction
- Conduct safety walks, monitor use of store power equipment, and coach associates around safe work practices
- Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction
Store Manager
Dollar General
06.2018 - 05.2019
- Manage the daily operations of the store, including staff shifts, managing inventory levels, and ensuring the store is clean and well-organized
- Recruit, hire, train, and develop store employees, providing regular performance feedback and conducting annual evaluations
- Implement strategies to achieve sales targets and profitability goals set by corporate headquarters
- Coordinate with vendors and suppliers to ensure timely delivery of goods and manage inventory turnover
Sales Manager
Harbor Freight Tools
10.2015 - 06.2018
- Support the Store Manager in leading teams to maximize the financial output of the store through talent optimization, operational execution, and delivery of a rewarding experience for customers and associates
- Cross-train in all areas of store operations including Stocking/Sales associates duties, and responsibilities
- Ensure items are in stock and price correctly
Assistant Manager
Walmart
08.2014 - 10.2015
- Meeting sales and growth goals set by management
- Scheduling associates and providing training
- Provide direction and support to designated store associates, regarding merchandising, financial management, inventory control, work performance, and customer service
Assistant Manager
Ross Stores
02.2011 - 08.2014
- Responsible for recruiting, training, performance management , corrective action, retention of store personnel and adhere to company loss prevention procedures related to shrink prevention and margin awareness
- Urgently manage merchandise processing to the sales floor within the expected Company timeframe
- Ensure recovery, sizing, and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice
Education
UTB/TSC
Brownsville, Texas12.1991
Skills
- Training and Development
- Operations
- Merchandising
- Time Management
- Customer Service
- Staff management
- Positive attitude
Timeline
Delivery Driver
Jr360 Delivery Service
02.2022 - Current
Field Service Representative
The Hillman Group
08.2021 - 01.2022
Counter Sales Associate II
Lennox Parts Plus
04.2020 - 08.2021
Assistant Store Manager-Merchandiser
Lowe’s
05.2019 - 11.2019
Store Manager
Dollar General
06.2018 - 05.2019
Sales Manager
Harbor Freight Tools
10.2015 - 06.2018
Assistant Manager
Walmart
08.2014 - 10.2015
Assistant Manager
Ross Stores
02.2011 - 08.2014
UTB/TSC