Summary
Overview
Work History
Education
Skills
Timeline
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James Amoah

LEXINGTON PARK,MD

Summary

Professional with solid background in managing retail environments. Adept at fostering team collaboration and driving results through effective leadership and adaptability. Skilled in inventory management, customer service, and staff development. Known for reliability and flexibility in meeting shifting demands of retail floor.

Overview

25
25
years of professional experience

Work History

Floor Manager

Amoah Ventures
01.2000 - 12.2024
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 20 employees to maintain smooth-running operations of shop floor.
  • Trained staff on new product features, ensuring knowledgeable customer service.
  • Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
  • Streamlined inventory management with accurate tracking and timely replenishment of stock.
  • Ensured customer satisfaction by swiftly resolving complaints and inquiries.
  • Maintained clean and organized floor area, improving shopping experience for customers.

Education

Technology Education

Tarkwa School Of Mines
Tarkwa, Ghana
01-1982

Skills

  • Customer relations

  • POS systems

  • Stock management

  • Inventory management

  • Product presentation

  • Team building

  • Customer service

  • Teamwork and collaboration

  • Decision-making

  • Computer skills

  • Positive attitude

  • Teamwork

  • Problem-solving abilities

  • Attention to detail

Timeline

Floor Manager

Amoah Ventures
01.2000 - 12.2024

Technology Education

Tarkwa School Of Mines

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