James Armstrong
San Diego,CA
Summary
Reliable and dynamic Service Associate with a 3 year background in sales and customer service. Dependable and an analytical thinker. Track record of consistently exceeding company's objectives to secure customer satisfaction. Strong sense of professional responsibility.
Overview
2
2
years of professional experience
Work History
Service Associate
Reading Cinema
02.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Unloaded, loaded and stocked merchandise.
- Responded to customer calls and emails to answer questions about products and services.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Maintained high customer satisfaction standards to meet or exceed targets.
Teacher's Assistant
Library Aid
11.2023 - 02.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
Volunteer
I Love A Clean San Diego, And State Parks
04.2022 - 01.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Science - Business
SDSU
San Diego06.2029
High School Diploma -
Del Norte High School
San Diego, CA06.2024
Skills
- Stock Replenishment
- Stock Management Proficiency
- Sales Experience
- Customer Support
- Payment Processing
- Teamwork and Collaboration
- Technical Proficiency
- Patience and Tolerance
- Customer Service
- Positive Attitude
Accomplishments
I became an Eagle scout in early 2022.
Additional Information
I played football throughout my highschool years.
Timeline
Teacher's Assistant
Library Aid
11.2023 - 02.2024
Service Associate
Reading Cinema
02.2023 - Current
Volunteer
I Love A Clean San Diego, And State Parks
04.2022 - 01.2023
Bachelor of Science - Business
SDSU
High School Diploma -
Del Norte High School
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