Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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James Barnes

Wylie,TX

Summary

Dynamic professional with extensive experience at Priority Roofing, excelling in project estimation and customer service. Proven track record in building strong relationships and conducting thorough onsite inspections, ensuring high client satisfaction. Adept at problem-solving and delivering results, I thrive in fast-paced environments while maintaining a focus on quality and safety.

Overview

6
6
years of professional experience

Work History

Contractor

Priority Roofing
Dallas, TX
01.2020 - Current
  • Communicated regularly with clients about progress updates throughout the duration of each project.
  • Conducted regular maintenance checks on existing roofs to identify any potential problems or hazards.
  • Assisted in the preparation of cost estimates for roofing projects.
  • Ensured that all necessary permits were obtained prior to beginning any project.
  • Participated in all phases and types of commercial roofing.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Calculated estimated costs for damages and losses.
  • Informed claimants about the claims process and answered questions regarding policies.
  • Conducted onsite inspections of property damage or loss.
  • Participated in sales presentations, explaining and showcasing positive features and advantages of products or services.
  • Arranged and directed delivery and installation of products and equipment.
  • Collaborated with other members of sales team to reach targets.
  • Developed relationships with key decision makers within target accounts.
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Greeted customers at their door and introduced myself.
  • Generated leads through cold calling prospective clients.
  • Collected payments from customers, including cash, check or credit card transactions.
  • Taught and trained new sales personnel on customer service and sales techniques.

Valet Captain

Jack Boles Parking
Dallas, TX
02.2019 - 01.2020
  • Verified parking tickets against vehicle identification numbers prior to releasing vehicles.
  • Ensured that all valet attendants followed safety protocols while parking cars.
  • Prepared detailed reports summarizing daily operations at the end of each shift.
  • Managed cash transactions from customers for payment of services rendered.
  • Assisted with opening and closing duties, including setting up signage, barricades.
  • Enforced company policies related to customer service standards and safety regulations.
  • Maintained accurate and up-to-date records of all vehicles parked in the lot.
  • Promoted good public relations by engaging visitors in conversation about local attractions and events.
  • Inspected vehicles before returning them to customers for damage or missing items.
  • Resolved any customer complaints or concerns regarding the valet service promptly and courteously.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Issued ticket stubs and gave customers matching stub for locating parked vehicles.

Education

Associate of Science - Kinesiology

Tyler Junior College
Tyler, TX
12-2018

Skills

  • Customer service
  • Project estimation and bidding
  • Problem solving
  • Residential construction specialist
  • Onsite inspections
  • Relationship building

Affiliations

  • Family orientated, love spending time with my two children and wife.

Accomplishments

  • Most contracts in one month/ December 2022
  • Most Attractive Sales Rep

References

References available upon request.

Timeline

Contractor

Priority Roofing
01.2020 - Current

Valet Captain

Jack Boles Parking
02.2019 - 01.2020

Associate of Science - Kinesiology

Tyler Junior College

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