James Benner
Wapakoneta,OH
Summary
To obtain employment that will allow me to utilize my professional experience and skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Parts Specialist
Koenig Equipment Inc.
Anna, OH
06.2025 - 11.2025
- Delivered comprehensive parts solutions by leveraging extensive knowledge of inventory systems and product specifications.
- Coordinated with suppliers to streamline ordering processes, resulting in improved inventory accuracy and availability.
- Analyzed customer needs to recommend appropriate parts, fostering long-term relationships and repeat business opportunities.
- Managed daily inventory checks and reconciliations, ensuring optimal stock levels for timely service delivery.
- Resolved customer inquiries regarding parts compatibility and availability, contributing to high levels of customer satisfaction.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Sales Associate
Evans Chevrolet GMC
Wapakoneta, OH
11.2024 - 05.2025
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales and Leasing Consultant
Coughlin Chevrolet of Chillicothe
Chillicothe, Ohio
08.2019 - 04.2024
- GM Mark of Excellence Award Winner
- Consistently meeting and exceeding monthly sales goals
- Being an expert on the product and staying up to date on model year changes
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Product Specialist
Nourse Chillicothe Auto Mall
Chillicothe, Ohio
03.2019 - 08.2019
- Maintained Certifications across multiple auto manufacturer
- Negotiated deals that work for the client and the dealership
- Researched product's technical specifications and accurately communicated information.
Wiring Installation Specialist, Business Class Technician, Residential Installation Trainer
Precision Broadband
Columbus, Ohio
10.2014 - 03.2019
- Consistently ranked in top metrics for customer satisfaction and trouble calls
- Promoted to trainer within first year of job
- Communicate with dispatch and leadership to ensure on time arrivals
- Ensure all equipment is working prior to leaving job site
- Run outlets up to code and specifications
- Pass all safety and truck inspections
Shipping and Receiving
Nickels Bakery
Washington Court House, Ohio
02.2008 - 07.2014
- Documented shipping and receiving records to confirm receipt of orders.
- Performed office moves, shipping and receiving and conference room support.
- Worked with colleagues to explain shipping and receiving processes, establishing sound knowledge of terminal procedures among facility staff.
- Verified shipping and receiving counts matched picking and purchase order documents.
- Moved material to and from finishing to shipping and receiving or warehouse storage.
- Operated forklift and hand trucks to transport and hoist shipments from shipping and receiving platform to storage and work areas.
Education
High School Diploma -
Miami Trace High School
Washington Court House, OhioSkills
- Promotional support
- Retail loss prevention
- Lead database management
- Complex Problem-solving
- B2B sales and customer service
- Hospitality and accommodation
- Warehouse operations
- Returns processing
- Packaging and labeling
- Invoice processing
Timeline
Parts Specialist
Koenig Equipment Inc.
06.2025 - 11.2025
Sales Associate
Evans Chevrolet GMC
11.2024 - 05.2025
Sales and Leasing Consultant
Coughlin Chevrolet of Chillicothe
08.2019 - 04.2024
Product Specialist
Nourse Chillicothe Auto Mall
03.2019 - 08.2019
Wiring Installation Specialist, Business Class Technician, Residential Installation Trainer
Precision Broadband
10.2014 - 03.2019
Shipping and Receiving
Nickels Bakery
02.2008 - 07.2014
High School Diploma -
Miami Trace High School