James Biraghi
Summary
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and print production.
Overview
10
10
years of professional experience
Work History
Head Cashier
Sprouts Farmers Market
04.2022 - 04.2025
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Helped customers complete purchases, locate items, and join our loyalty program.
- Assisted customers by answering questions and fulfilling requests.
Warehouse Associate
Amazon.com Fulfillment Center
12.2021 - 04.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Patient Consultant
Trulieve
05.2021 - 11.2021
- Assisted Patients with finding products suitable to their needs
- Fulfillment of Online Orders verifying state database information
Copy and Print Associate
Office Depot Inc
12.2020 - 05.2021
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Incorporated selling skills and product and service knowledge to meet customer needs.
Sales Associate
TJX Companies
06.2020 - 03.2021
- Solved customer challenges by offering relevant products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Agent
College Hunks Hauling Junk & Moving
03.2020 - 05.2020
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Used a multi-line phone system to book appointments.
- Recorded accurate and efficient records in customer database.
Sales Associate
HomeGoods
09.2019 - 01.2020
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Warehouse Associate
Amazon.com Fulfillment Center
05.2019 - 09.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
Guest Relations Host
Busch Gardens Tampa Bay
11.2018 - 04.2019
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Responded to guest inquiries to maximize guest satisfaction.
Center Consultant
FedEx Office
01.2018 - 06.2018
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
Flexible Fulfillment Team Member
Target
01.2015 - 06.2017
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Education
High School Diploma -
Frank W Springstead High School
Spring HillSkills
- Online order picking
- POS system proficiency
- Training and coaching
- Drawer balancing
- Customer service
- Cash handling
Timeline
Head Cashier
Sprouts Farmers Market
04.2022 - 04.2025
Warehouse Associate
Amazon.com Fulfillment Center
12.2021 - 04.2022
Patient Consultant
Trulieve
05.2021 - 11.2021
Copy and Print Associate
Office Depot Inc
12.2020 - 05.2021
Sales Associate
TJX Companies
06.2020 - 03.2021
Sales Agent
College Hunks Hauling Junk & Moving
03.2020 - 05.2020
Sales Associate
HomeGoods
09.2019 - 01.2020
Warehouse Associate
Amazon.com Fulfillment Center
05.2019 - 09.2019
Guest Relations Host
Busch Gardens Tampa Bay
11.2018 - 04.2019
Center Consultant
FedEx Office
01.2018 - 06.2018
Flexible Fulfillment Team Member
Target
01.2015 - 06.2017
High School Diploma -
Frank W Springstead High School
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