James Birrittella
Wappingers Falls,NY
Summary
Skilled Business Development leader offering 2 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
Work History
Business Development Manager
Ithaca Steel Buildings
05.2021 - Current
- Identify sales leads
- Calling/Emailing Sales leads
- Pitch building ideas or services to new clients
- Maintained good working relationship with new contacts
- Quoting clients for building projects and or erecting jobs
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Managed over 50 customer calls per day.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory
- Performed client research and identified opportunities for account growth, account penetration and market expansion
Crew Member
Dunkin Donuts
08.2017 - 01.2020
- Maintain Stock
- Greet Customers
- Make food/ drinks
- Front counter/Drive thru Orders Taker
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Prepared salads, soups and sandwiches for customers
Janitorial Worker
Splashdown Waterpark
07.2017 - 08.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted surfaces, ledges, fixtures and furniture.
- Hand-cleaned telephones, door knobs and remote controls.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Reported damages and hazardous conditions to management for further action
Education
Bachelor of Science - Business Economics
SUNY Oneonta
Oneonta, NY08.2023
Skills
- Excellent writing and communication skills
- Great listening and problem-solving skills
- Time management skills
- Critical thinking skills
- Account Management
- Sales Statistics Analysis
- Team Leadership
- Coaching and Mentoring
- Business Intelligence and Analysis
- Proficient Microsoft Suite Skills
- Negotiation
- Market and Competitive Analysis
Timeline
Business Development Manager
Ithaca Steel Buildings
05.2021 - Current
Crew Member
Dunkin Donuts
08.2017 - 01.2020
Janitorial Worker
Splashdown Waterpark
07.2017 - 08.2017
Bachelor of Science - Business Economics
SUNY Oneonta
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