James B. Kisling, Jr
Frito Lay
Dayton,Virginia
34
years of professional experience
Professional and experienced sales representative prepared to excel in this role. Strong focus on team collaboration and achieving results with a flexible approach to changing needs. Skilled in customer relationship management, route planning, and inventory control. Reliable and results-driven, ensuring client satisfaction and business growth.
Work History
Route Sales Representative
13 Years 8 Months- Boosted revenues by upselling and cross-selling products to new and established customers.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Developed customized solutions for individual clients based on their unique needs and preferences.
- Resolved customer complaints swiftly, maintaining high levels of customer satisfaction and loyalty.
- Enhanced safety on road by adhering strictly to traffic regulations and company driving policies.
- Fostered positive brand image through courteous and professional interaction with clients and potential customers.
Production/Project Delivery Manager
1 Year 9 Months- Managed daily home delivery operations to ensure timely and accurate order fulfillment.
- Developed procedures for inventory management, reducing discrepancies and improving accuracy.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Production Supervisor
2 Years 5 Months- Developed training materials to enhance staff knowledge of best practices, safety and Operational procedures.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 30-100 production associates, overseeing productive production processes and meeting all deadlines.
- Changed process flow to increase output while maintaining quality and reducing staffing
Facility Supervisor
13 Years 11 Months- Manage Staff of 20-90 employees. Managed staffing and scheduling for 3 shifts.
- Responsible for working with the management of temporary staffing on a daily basis to meet short notice customer needs
- Collaborated with management of temporary staffing daily to meet short notice customer needs.
- Helped launch the first safety program in the facility and served on the safety committee.
- Established and maintained quality procedures and documentation for all projects completed in the assembly department.
Welder/Grinder
8 Months- Refurbished and repaired large machine cylinder heads to restore functionality and extend service life
- Reinforced structural integrity by welding weak spots on machinery
- Ground down and sanded all heads after being repaired
Stocker
1 Year 11 Months- Managed stock levels on store shelves.
- Reordered and replenished inventory
- Organized merchandise displays to enhance visibility and accessibility for customers.
- Collaborated with team members to maintain stock levels and ensure efficient product rotation.
Education
High School
Skills
Sales goals
Service delivery
Market analysis
Policy implementation
Route optimization
Policy implementation
Problem-solving
Attention to detail
Reliability
Languages
English
Native or Bilingual
Spanish
Elementary
Russian
Elementary
Timeline
Route Sales Representative
Frito Lay
11.2012 - CurrentRead More
Production/Project Delivery Manager
Classic Distribution
02.2011 - 11.2012Read More
Production Supervisor
Rosetta Stone
08.2008 - 01.2011Read More
Facility Supervisor
RR Donnelley Fulfillment Services
09.1994 - 08.2008Read More
Welder/Grinder
Fisher’s Cylinder Head Repair
01.1994 - 09.1994Read More
Stocker
Red Front Inc.
02.1992 - 01.1994Read More
Turner Ashby High School
High School
Read More