James Bolen
Summary
Public Affairs and Communications professional with 7+ years of experience creating compelling stories, producing multimedia content, conducting interviews, and managing media relations for the Tennessee Army National Guard. Currently supporting the Memphis Safe Task Force through strategic storytelling and public information initiatives.
Overview
5
5
years of professional experience
Work History
Mail Carrier
USPS
01.2023 - Current
- Delivered mail efficiently across designated routes, ensuring timely and accurate service.
- Operated handheld scanners to track package deliveries and maintain accurate records.
- Managed daily route logistics, adapting to changing conditions and prioritizing tasks effectively.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Mentored new hires on best practices for mail delivery and safety protocols.
- Collaborated with team members to optimize workflow during peak mailing seasons, improving overall productivity.
Public Affairs Specialist
Tennessee Army National Guard
02.2021 - Current
- Develop news releases, feature stories, and multimedia content supporting military operations, recruiting, and community outreach.
- Produce professional photography and video content for social media, websites, and public information campaigns.
- Conduct interviews with Soldiers, leadership, law enforcement partners, and community stakeholders.
- Support the Memphis Safe Task Force by documenting operations and communicating public safety initiatives.
- Identify timely, newsworthy stories that increase public awareness and engagement.
- Coordinate media requests and assist with interviews and public information efforts.
- Write, edit, and proofread press releases, captions, articles, and social media content.
- Manage multiple projects while meeting strict deadlines.
- Coordinated communication strategies across multiple platforms to disseminate key information effectively.
- Collaborated with cross-functional teams to develop communication strategies that promoted organizational objectives and strengthened public trust.
- Advised commanders and senior leaders on communication strategies, media engagement, and public messaging.
- Utilized Microsoft Office Suite and digital content management tools to create reports and presentations.
- Supported public affairs operations during deployment in support of Operation Inherent Resolve, producing timely and accurate communications for internal and external audiences.
Education
Bachelor of Science -
Defense Information School
01.2022
Bachelor of Arts - undefined
Western Kentucky University
01.2018
Bachelor of Science - Digital Media
Middle Tennessee State University
Murfreesboro, TN12.2028
Skills
- Media Relations
- Public Relations
- Press Releases
- Story Development
- Media Outreach
- Research
- Interviewing
- Content Creation
- Photography
- Videography
- Social Media
- Strategic Communications
- Google Workspace
- Microsoft Office
Timeline
Mail Carrier
USPS
01.2023 - Current
Public Affairs Specialist
Tennessee Army National Guard
02.2021 - Current
Bachelor of Arts - undefined
Western Kentucky University
Bachelor of Science -
Defense Information School
Bachelor of Science - Digital Media
Middle Tennessee State University