Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Eligibility Specialist
Department of Social Services
Orangeburg
10.2023 - 04.2025
Explained reasons behind application denials and recommended further action.
Processed client applications in accordance with established guidelines.
Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Maintained comprehensive knowledge of program regulations, policies, and procedures.
Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
Loan Specialist
Credit Central, LLC
Orangeburg
08.2022 - 09.2023
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Quality Inspector/Warehouse Associate
Sunset Trading
Orangeburg
01.2020 - 06.2022
Documented, filed and maintained proper inspection records and quality assurance documents.
Inspected and repaired products to meet project expectations.
Documented inspection information and compiled data into reports for dissemination to management.
Office Receptionist and PCA
Destine To Define HCA
Orangeburg
01.2019 - 06.2022
Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
Planned and prepared meals meeting patients' nutritional requirements.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Sorted incoming mail and directed to correct personnel each day.
Processed payments and updated accounts to reflect balance changes.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Warehouse Package Handler
Koyo Corporation of USA
Orangeburg
02.2016 - 01.2020
Assisted in loading delivery trucks with prepared packages.
Braced, padded, and supported items in packages to prevent shifting and damages.
Resolved conveyor system issues by clearing jams and blockages.
Protected items by wrapping in cling film, padded moving blankets and tape.
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Lubricated parts and performed minor maintenance to improve machine function.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Troubleshot and repaired machines to increase productivity and decrease spending.
Education
Phlebotomy Certification -
Metropolitan Phlebotomy Institute
Saint Matthews, SC
08-2024
Associate of Arts - Human Services
Denmark Technical College
Denmark, SC
05.2023
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SC
05.2014
Skills
Measuring skills
Confidentiality
Advocacy and counseling
Keen eye for detail
Quality Assurance
Shipping and receiving
Customer service
Decision-making
MS Office
Resource information
Certification
Community Health Worker Certification
Timeline
Eligibility Specialist
Department of Social Services
10.2023 - 04.2025
Loan Specialist
Credit Central, LLC
08.2022 - 09.2023
Quality Inspector/Warehouse Associate
Sunset Trading
01.2020 - 06.2022
Office Receptionist and PCA
Destine To Define HCA
01.2019 - 06.2022
Warehouse Package Handler
Koyo Corporation of USA
02.2016 - 01.2020
Phlebotomy Certification -
Metropolitan Phlebotomy Institute
Associate of Arts - Human Services
Denmark Technical College
High School Diploma -
Orangeburg Wilkinson High School
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Staff Services Analyst at DEPARTMENT OF SOCIAL SERVICESStaff Services Analyst at DEPARTMENT OF SOCIAL SERVICES