Summary
Overview
Work History
Education
Skills
Timeline
James Bowen

James Bowen

Minneapolis,MN

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated through roles at DoorDash and Domino's Pizza. Excelled in efficient route planning and safe driving, alongside exceptional customer service. Quickly mastered new tasks, showcasing problem-solving abilities and a commitment to quality. Achieved significant improvements in delivery timeliness and food preparation standards.

Overview

5
5
years of professional experience

Work History

Food Delivery Driver

DoorDash
03.2020 - 08.2023
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Delivery Driver

Domino's Pizza
08.2022 - 05.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered food orders to customer doorsteps and business offices.

Deli Cook

Dierbergs Grocery Store
08.2020 - 02.2021


  • Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
  • Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
  • Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
  • Ran the meat smoker and fish fryer safely and efficiently.

Lead Sandwich Maker

Penn Station
07.2018 - 06.2019

Take customer orders, assemble sandwiches, assist when needed on the grill and fryer, clean up and closing

Education

Two Years - History

University of Missouri - Columbia, Columbia, MO

Graduate -

Marquette Sr. High School, Chesterfield, MO
05.2019

Skills

  • Problem-Solving
  • Customer Service
  • Quick Learner
  • Hardworking and Responsible
  • Excellent Communication
  • Safe Driving
  • Food handling

Timeline

Delivery Driver - Domino's Pizza
08.2022 - 05.2023
Deli Cook - Dierbergs Grocery Store
08.2020 - 02.2021
Food Delivery Driver - DoorDash
03.2020 - 08.2023
Lead Sandwich Maker - Penn Station
07.2018 - 06.2019
University of Missouri - Columbia - Two Years, History
Marquette Sr. High School - Graduate,
James Bowen