James Britt
Garner,NC
Summary
Seasoned Sales Professional consistently improves sales operations while delivering outstanding service to every customer. Strengthens company brand with industry-leading customer loyalty. Effectively partners with staff, customers and management to solve complex problems affecting business direction and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Supervisor
ARS/RESCUE ROOTER Of Raleigh
Raleigh , NC
2019.11 - Current
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Promoted exceptional customer service by engaging clients on sales floor.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Lead Mechanic/Field Supervisor
Allen Kelly & Company
Raleigh , NC
2012.07 - 2019.11
- Managed every aspect of residential/commercial installation from demolition to equipment start up. Completed a variety of residential, commercial and new construction projects; installing all types of equipment, gas piping, duct work as well as complex sheet metal designs.
- Maintained professional customer relationships, communicating complex information to update customers on project status.
- Working knowledge of all current NC Mechanical and Electrical building codes. Participated in numerous professional development activities to update knowledge and increase mechanical capabilities.
Education
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Wake Technical Community College
Raleigh, NC05.2012
Associate of Arts - English
East Carolina University
Greenville, NC05.2002
Skills
- Highly Motivated Sales Professional
- Expertise in Wright Soft Load Calculation Software
- Proficient in Excel, Word and Sales Management Software
- Working Knowledge of all NC Mechanical/Electrical Building Codes
Timeline
Sales Supervisor
ARS/RESCUE ROOTER Of Raleigh
2019.11 - Current
Lead Mechanic/Field Supervisor
Allen Kelly & Company
2012.07 - 2019.11
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Wake Technical Community College
Associate of Arts - English
East Carolina University