James Broadwell
Douglasville,GA
Summary
Results-driven Warehouse Operations Management Professional with 15+years of experience in leading teams, optimizing workflows, and driving operational efficiency. Skilled in implementing process improvements, reducing costs, and fostering a customer-centric culture. Recognized for turning around businesses by establishing customer-first policies and procedures.
Overview
23
23
years of professional experience
Work History
Team Lead
Sugar Foods Corp.
01.2019 - 01.2024
- Evaluates both production and shipping schedule to schedule workforce and delegate work assignments to maximize workforce efficiency reducing the department operational budget by 17%
- Interviewing, hiring, and coaching employees as to proper FIFO rotation, scanning, staging, putting finished goods, receiving, and raw materials away
- Demonstrated effective leadership skills in setting direction and articulating expectations with excellent communication skills
- Evaluate and communicate all foreseeable shortages affecting production and customer’s outgoing orders
- Detect possible threats to performance and problem solving to prevent poor performance of the facility and employees
- Communicate with production and Q.A
- Management to best reduce any production down time as well as quarantining all “in question” raw materials and finished goods
- Addresses any complaints from both internal and external customers
- Advises other leads and management as to needs for upcoming projects and status of raw material
- All responsibilities of the Second Shift Supervisor when not available.
Warehouse /Logistics Supervisor
Dessert Innovations
01.2011 - 01.2018
- Created numerous programs including KPIs for Dessert Innovations, while altering the employee culture into a more customer-centric focus
- Reduced out-of-stock raw materials by 99.97% by increasing production, eliminating unnecessary downtime, and ensuring zero shortages of finished goods to customers
- Utilized data to analyze and resolve routine issues by exposing problems within the supply chain
- Optimized production scheduling for plant management to ensure optimal raw and finished goods inventory levels for customers
- Coached team in properly receiving, shipping, and storing products for meeting FIFO demands
- Obtained and maintained a perfect scores on BRC (British Retail Consortium) audits
- Conducted three successful product recalls as well as monthly inventories and cycle counts as needed
- Scheduled all incoming/outgoing goods to fulfill the supply chain
- Utilized software to ensure optimal shipping efficiencies, low inventory margins, and efficient truck/fleet scheduling.
Shipping/Receiving Lead
Sanderson Industries
01.2001 - 01.2011
- Coordinated product movement from production line to warehouse while rotating inventory for all shipment using FIFO
- Recognized by leadership as a pivotal team member during the transition from the AS400 to JBA computer systems
- Created MS Excel spreadsheet to reduce on-hand inventory $473K and strengthen traceability/accountability
- Established product locations in the warehouse and in production maximizing efficiency
- Tracked customer orders into the AS400, EDI and DDL to ensure accurate customer order verification and transparency
- Delegated and contributed to the pulling and loading of all outgoing customer orders, while conducting RF scanning of prepared labels for shipment
- Trained shipping personnel, while heading the daily cycle counting of finished product and fourteen complete inventories.
Education
Coursework -
Georgia Southern University
High School Diploma -
Pebblebrook High School
Skills
- Team Leadership and Development
- Inventory Control
- Continuous Improvement
- Problem Solving
- GMPs and PPE enforcement
- Workforce and Production scheduling
Timeline
Team Lead
Sugar Foods Corp.
01.2019 - 01.2024
Warehouse /Logistics Supervisor
Dessert Innovations
01.2011 - 01.2018
Shipping/Receiving Lead
Sanderson Industries
01.2001 - 01.2011
Coursework -
Georgia Southern University
High School Diploma -
Pebblebrook High School
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