James Bucknell
Las Vegas
Summary
Hospitality professional with background in bartending and commitment to high standards and efficiency. Known for enhancing guest experiences and supporting team efforts in fast-paced environment. Reliable and adaptable, with focus on effective communication and multitasking.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Banquet Bar Apprentice/Bartender
Venetian Hotel
02.2024 - Current
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Mastered various cocktail recipes, ensuring consistent quality for each guest''s experience.
- Assisted in training new bartenders on proper techniques, menu items, and company policies.
- Provided attentive service to patrons during high-volume shifts, keeping wait times to a minimum.
Doorman
Venetian Hotel
06.2021 - 02.2024
Personal Trainer
EOS Fitness
11.2020 - 08.2021
Bellman
Wynn Hotel
11.2008 - 11.2020
- Provide award winning 5-star, 5-diamond customer service on a constant basis to guests from across the world
Bellman
Bellagio Hotel
12.2004 - 11.2008
- Provide award winning 5-star customer service on a constant basis to guests from across the world
Business Services Representative
Bellagio Hotel
12.2000 - 11.2004
- Guest assistance with computers, faxing, copying, shipping, etc
Lead Pool Attendant
Bellagio Hotel
10.1998 - 12.2000
Lifeguard
Mirage Hotel
12.1997 - 10.1998
Education
Undergraduate studies - Finance & Business
College of Southern Nevada
Las Vegas, NV01.2012
High School Diploma -
Durango High School
Las Vegas, NV01.1999
Skills
- Excellent communication skills
- Problem-solving
- Fast paced environment
- Interaction
- Guest service
- Reliability and punctuality
Accomplishments
- Contributed to the establishment winning a AAA Five Diamond Award.
- Received multiple accommodations from Senior level management
Career Focus
I am a dedicated employee with 28 years in the hotel industry, who is highly motivated and focused on creating lasting memories. My personality is all about hospitality combined with a disciplined work ethic makes me an asset to my employer. I strive to make every interaction with our guests personal so they remember me, and want to come and visit often.
Certification
Culinary Pour Card
ABC Bartending Certification
Timeline
Banquet Bar Apprentice/Bartender
Venetian Hotel
02.2024 - Current
Doorman
Venetian Hotel
06.2021 - 02.2024
Personal Trainer
EOS Fitness
11.2020 - 08.2021
Bellman
Wynn Hotel
11.2008 - 11.2020
Bellman
Bellagio Hotel
12.2004 - 11.2008
Business Services Representative
Bellagio Hotel
12.2000 - 11.2004
Lead Pool Attendant
Bellagio Hotel
10.1998 - 12.2000
Lifeguard
Mirage Hotel
12.1997 - 10.1998
High School Diploma -
Durango High School
Undergraduate studies - Finance & Business
College of Southern Nevada
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