Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
8
8
years of professional experience
Work History
Banquet Bartender, Server
Hilton
12.2023 - Current
Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
PM Operations Manager
Pere Antoine Restaurant
04.2021 - 12.2022
Managed bar and wait staff and directed hiring program.
Implemented cost-saving measures through strategic vendor negotiations and bulk purchasing.
Managed inventory control, reducing spoilage and ensuring optimal stock levels at all times.
Bartender
Emeril's Delmonico
04.2018 - 03.2019
Built a host of VIP guest call parties, created original drink recipes for in-house menu and private events.
Bartender/Server
Doris Metropolitan
02.2017 - 11.2017
Delivered high-end craft cocktails and food in a fast-paced fine dining environment.
Bartender and Server Trainer
Legacy Kitchen Steak and Chop
11.2016 - 10.2017
Assisted with creating drinks, systems, manuals, and PAR Lists for new restaurant locations.
Beverage Manager, Bar Manager, FoH Manager, Bartender
Rebel Restaurant Group
11.2015 - 12.2016
Hired and trained staff, maintained a strict budget for each location, creating widely varied cocktail menus, managed day to day operations across four restaurant concepts: Root, Square Root, Part and Parcel, and Test Kitchen.
Education
Some College (No Degree) - Computer Engineering
Delgado Community College
New Orleans, LA
Some College (No Degree) - Computer Engineering
LSU Baton Rouge, LA
New Orleans, LA
Advanced Curriculum Diploma -
Jesuit High School
New Orleans, LA
06.2005
Skills
Extensive customer service background
Ability to train, motivate and guide team efforts
Excellent communication skills
Analytical, well organized and detail oriented
Quality assurance and safety-conscious
Experience in multiple point-of-sale systems
Knowledge of health and sanitation regulations
Personal Information
Date of Birth: 10/17/87
Timeline
Banquet Bartender, Server
Hilton
12.2023 - Current
PM Operations Manager
Pere Antoine Restaurant
04.2021 - 12.2022
Bartender
Emeril's Delmonico
04.2018 - 03.2019
Bartender/Server
Doris Metropolitan
02.2017 - 11.2017
Bartender and Server Trainer
Legacy Kitchen Steak and Chop
11.2016 - 10.2017
Beverage Manager, Bar Manager, FoH Manager, Bartender