Regional Manager with an encouraging, analytical problem-solver, a talent for team building, leading, and motivating excellent customer relations aptitude, and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying myself to training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
District Manager Walmart Solutions
DataScan Technologies
Tampa/ ST. Petersburg, FL
12.2022 - Current
Modeled best practices for sales and customer service.
Meet deadlines by proactively managing individual and team tasks and streamlining processes.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established territory boundaries and distribution routes to maximize service quality.
Diligently resolved unique and recurring complaints, promoting loyalty and enhancing operations.
Exceeded sales targets with well-developed sales strategy and empowering team coaching met with director to identify techniques to overcome sales obstacles.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Built positive and productive relationships with store and field leadership
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Modeled best practices for sales and customer service.
Optimized team performance with newly implemented sales and merchandising procedures
Developed sales strategy based on research of consumer buying trends and market conditions
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Built relationships with customers and community to establish long-term business growth.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team
Inventory Auditor
Grocery Outlet
Kennewick, WA
06.2021 - 11.2022
Completed inventory audits of paperwork and data entry at the receiving dock.
Identified control gaps in processes, procedures, and systems through in-depth research and assessment and suggested methods for improvement.
Reviewed daily sales reports and located discrepancies in data.
Counted all physical inventory and generated department audit reports.
Administered auditing program to address risks and evaluate compliance with regulatory requirements.
Inspected all goods for quality and quantity.
Followed established auditing processes to meet internal and regulatory requirements.
Regional Manager
PICS Inventory Specialist
Turlock , CA
09.2019 - 06.2021
Developed sales strategy based on research of consumer buying trends and market conditions.
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Diligently resolved unique and recurring complaints, promoting loyalty and enhancing operations.
Masterminded workflow updates and revitalized teams to meet changing business needs and boost team member performance.
Set, enforced, monitored, and optimized internal policies to maintain responsiveness to demands.
Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Defined locations, dealers, and investors to drive product sales and foster brand expansion.
Zone Logistics Manager
Schwan's Home Service
Titusville , PA
01.2016 - 09.2019
Directed shipping and receiving wide range of products daily.
Coordinated driver dispatch to accomplish daily delivery requirements.
Improved inventory accuracy by developing and implementing enhanced control systems.
Kept departments coordinated and customers updated on critical shipments.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Selected, trained, and developed logistics personnel to achieve high-performing teams.
Resolved shipping discrepancies by coordinating customer and courier communications.
Directed shipping and receiving of wide range of products daily.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Regional Manager
RGIS/WIS Inventory Specialist
Greer, SC, Utah And Texas
06.2008 - 01.2016
Developed processes to save on costs and prevent losses.
Set enforced and optimized internal policies to maintain responsiveness to demands.
Led weekly meetings with regional staff to review progress, address challenges, and drive timely task completion.
Devised and executed training plans for new and existing staff to support competency and compliance.
Introduce new methods, practices, and systems to reduce turnaround time.
Launched staff engagement, gender diversity, cultural programs, and robust reporting tool that increased operational quality.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Developed sales strategy based on research of consumer buying trends and market conditions
Education
Bachelor of Science - Business Management
University of South Florida
Tampa, Florida
09.2003
General Studies - General Studies
Kittanning Senior High School
Kittanning, PA
06.1999
Skills
Proposal Development
Strategic Planning
Contract Management
Staff Management
Budget Management
Compliance Monitoring
Leadership Development
Policies and Procedures
Productivity Improvements
Leadership Skills
Operations Management
Goal Setting and Performance Metrics
Special Distinctions
Most improved District for net profit company wide in 2015. Best labor % in the Division 2015, WIS
District Manager of the Year, December 2009, December 2010, RGIS Inventory Specialists
Professional Experience And Skills
Successfully hired, trained, mentored, and promoted over 100 employees out of my territory, Conducted inventory audits for over a hundred different customer in over 30 different states, Managed over 500 employees salaried and hourly within my territory, Led struggling Districts to achieve new levels of success, Expert in grocery, retail, inventory, loss prevention practices, warehouse management, route sales, and safe driving practices, Implemented loss prevention processes daily., Scheduled and controlled labor from a high level management prospective., Provided training classes on sales and services., Exceeded the gross profit target and increased revenue., Exceptional time management skills., Execute strong micro management practices., Resolve conflicts quickly and efficiently., Technologically advanced regarding computer software.
References
Brian Milne, Schwan's Home Service, Zone Manager, (214)934-2543
Elliot Hogue, Schwan's Home Service, Service operation manager, (814)516-1011
Jeremy Maestro, RGIS Inventory Specialists, District Manager, Wal-Mart Division, (801) 910-8618
Sam Hale, Schwan's Home Service, Area Manager, (301)509-1437
Cody Huffman, RGIS inventory, District Manager, Walmart Division, (702)268-3668
Chi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez AcadamyChi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez Acadamy